Hunimalis vs Petdex

Hunimalis and Petdex are veterinary practice software. Hunimalis is a cloud system for animal-care professionals, founded in France in 2016. Petdex is veterinary software for clinics in India.

A clinic comparing them will find overlapping tools for booking, reminders, records, billing and inventory, but different prices, access models, platforms and clinic workflows.

Pricing model and entry costHunimalis

Hunimalis uses a freemium model. Its facts list a free plan, a general subscription from €15 a month, and an online-booking plan at €39 a month, with SMS charged separately on the general plan. Petdex is paid and gives pricing on request. Because Hunimalis publishes free and paid starting options while Petdex does not publish a price, Hunimalis offers the clearer lower-cost entry.

Free plan and trialHunimalis

Hunimalis has a free plan and a free trial. Its free Public Page includes a Google listing, a Hunimalis listing, contact and location details, photo upload and online booking. Petdex is described as paid, is in active beta, and onboards verified clinics by invitation with no self-serve signup. Hunimalis wins because it explicitly provides both free access and a trial, while Petdex does not list either.

Veterinary workflow coverageHunimalis

Both products combine online booking, reminders, clinical records, billing and inventory. Hunimalis also lists consultation histories, diagnostic media, recurring calendars, client and animal files, quotes, electronic invoicing, payment methods, reports, legal registers, health tracking, lineage, marketing and stock controls. Petdex adds SOAP notes, vitals, vaccines, prescriptions, lab results, GST-ready invoices, an India catalog, audit logs and shared shelter histories. Hunimalis covers more types of animal-care work, so it wins on breadth.

Setup and onboardingHunimalis

Hunimalis says there are no setup fees and offers data recovery, free training, migration from earlier software, documentation, demonstrations, chat, email, phone and remote maintenance. Petdex offers a demo, walkthrough and onboarding information, but says it is invitation-only, in active beta and has no self-serve signup. Hunimalis provides more stated ways to start and move existing data, so it wins for setup flexibility.

Supported platformsHunimalis

Hunimalis supports Android, iOS, Linux, macOS, Windows and the web, using a current browser and high-speed internet. Its terms list the same desktop and mobile systems. Petdex is listed as web-only. Hunimalis wins because a practice can access it across desktop, mobile and browser environments, while Petdex's stated platform is limited to the web.

Support optionsHunimalis

Hunimalis lists technical support, a dedicated business expert, FAQs, documentation, remote demonstrations, training, chat, email, phone and remote maintenance. Its general product page gives support hours as Monday to Friday, 9am to 5pm. Petdex says clinics can book a demo or contact the team for a walkthrough and onboarding information. Hunimalis wins because it publishes more support channels, training options and service hours.

Privacy and access controlsHunimalis

Hunimalis says it is GDPR-compliant, uses TLS for data in transit, stores passwords as encrypted hashes, backs up data daily to redundant servers and hosts customer data through OVH in France; its FAQ also identifies Hetzner centers in Germany. Petdex describes role-based access, whitelisted public-page fields and private contacts and full records kept behind access controls. Hunimalis wins for the wider set of stated security and privacy measures.