What Petdex is

Petdex is web-based veterinary practice software for clinics in India, bringing online booking, reminders, patient records, billing, payments, and inventory into one workspace. A clinic can publish a page with its hours, services, and doctors so pet parents can book open appointment slots. Appointment and vaccination reminders, along with booking confirmations, are sent by text and WhatsApp, and replies reach the clinic team.

Patient timelines hold SOAP notes, vitals, vaccines, prescriptions, and lab results. When a shelter assigns a case to a clinic, staff can view that pet’s existing Petdex history. During a visit, clinics can prepare GST ready invoices and collect payment. Inventory tools track medicines and supplies against an India catalog and include an audit log.

Access is assigned by staff role for practice leads, vets, assistants, and receptionists. Receptionists cannot access inventory or full clinical records, while public pages display only whitelisted fields. Staff management and built in attendance are available as an add on. Petdex is in active beta and invites verified clinics to onboard after checking their licensing and applicable registrations. There is no self serve signup; clinics can book a demo or contact the team for a walkthrough. Pricing is on request.

Good at

Online booking through a clinic page listing hours, services, and doctors
Text and WhatsApp reminders with replies reaching clinic staff
Patient timelines include notes, vitals, vaccines, prescriptions, and lab results
GST ready invoices and visit-flow payment collection
Inventory tracks medicines and supplies with an audit log

Watch for

Active beta access is by invitation for verified clinics
No self serve signup
Staff management and attendance require an add on
Pricing is on request

Petdex plans and prices

Petdex does not publish its prices; the maker quotes on request.

Pricing on request

Petdex is in active beta and onboards verified clinics by invitation, without self serve signup. Staff management and built in attendance are an add on.

Getting started

Visit the Petdex clinic website
Book a demo or contact the team for a walkthrough and onboarding information
Complete invitation-based onboarding as a verified clinic
Provide veterinary licensing and applicable registration details for review
Set up staff roles and clinic workflows

Facts from Petdex's own pages

Booking: Clinics get a public page listing hours, services, and doctors where pet parents can book available slots online.source, 4 Oct 2026
Reminders: Automatic appointment and vaccination due reminders and confirmations go out over text and WhatsApp, with replies reaching the clinic team.source, 4 Oct 2026
Clinical records: SOAP notes, vitals, vaccines, prescriptions, and lab results are kept on a patient timeline.source, 4 Oct 2026
Shared records: A clinic can view a pet’s existing Petdex history when a shelter assigns that case to it.source, 4 Oct 2026
Billing: Clinics can raise GST ready invoices and collect payment in the visit flow.source, 4 Oct 2026
Inventory: The product tracks medicines and supplies against an India catalog and includes an audit log.source, 4 Oct 2026
Staff roles: Practice leads, vets, assistants, and receptionists receive role based access; receptionists do not have access to inventory or full clinical records.source, 4 Oct 2026
Add-on: Staff management and built in attendance are available as an add on.source, 4 Oct 2026
Security: Petdex says access is role based and public pages show only whitelisted fields, keeping private contacts and full records behind access controls.source, 4 Oct 2026
Compliance: Onboarding captures VCPN or state veterinary licensing and GSTIN, and AWBI registration where relevant; licenses are checked before account activation.source, 4 Oct 2026
Availability: Petdex describes itself as in active beta and onboards verified clinics by invitation; it says there is no self serve signup.source, 4 Oct 2026
Support: Clinics can book a demo or reach out to the team for a walkthrough and onboarding information.source, 4 Oct 2026
Shared records: Each animal gets a permanent PET ID and one health timeline shared across shelters, kennels, and clinics.source, 11 Oct 2026
Clinic workflows: Clinic features include online booking, reminders, patient records, billing, payments, and inventory in one workspace.source, 11 Oct 2026
Clinical records: Clinic teams can log SOAP notes, vitals, vaccines, prescriptions, and lab results on a patient timeline.source, 11 Oct 2026
Messaging: Petdex says appointment and vaccination reminders and confirmations are sent over text and WhatsApp, with replies reaching the clinic team.source, 11 Oct 2026
Discovery and booking: Clinics can have a public page with hours, services, and doctors where pet parents can book available slots online.source, 11 Oct 2026
Billing: The clinic page says clinics can raise GST-ready invoices and collect payments in the same flow as a visit.source, 11 Oct 2026

Questions

What does Petdex cost?

Petdex is paid, with pricing available on request.

Can a clinic sign up on its own?

No. Petdex onboards verified clinics by invitation; clinics can book a demo or contact the team.

What platform does Petdex support?

Petdex is available on the web.

How do appointment and vaccination reminders work?

Reminders and confirmations go out by text and WhatsApp, and replies reach the clinic team.

What information can clinic staff access?

Access is role based. Receptionists do not have access to inventory or full clinical records.

Is staff attendance included?

Staff management and built in attendance are available as an add on.

Who it suits

Petdex suits Indian veterinary clinics that want booking, messaging, records, billing, and inventory in one web workspace. Its invitation onboarding and role-based access also fit clinics that need verified staff access and shelter case history.

Verdict

Choose Petdex if your Indian clinic wants booking, reminders, clinical records, billing, and inventory together in a web product. Clinics ready to proceed must use its invitation and verification process, and staff management with attendance is an add on.