Pet Friend

What Pet Friend is

Pet Friend is software for animal shelters and rescue organizations managing adoption and care. Its listed functions cover animal intake and outcomes, kennel management, medical records, foster coordination, volunteer management, and an adoption portal. Together, these tools address animal records and the people and processes involved in care and placement. Pet Friend is available on Android, iOS, and the web. The service was founded in 2017 and is headquartered in Columbus, Ohio, United States. There is no free plan, and a 14-day trial is offered. Monthly plans can be canceled anytime. Rescue costs $25 a month and includes 10 GB of storage and 50 GB of monthly data usage. Shelter is $50 a month, while Shelter Plus is $100 a month; both include 10 GB of storage and 100 GB of monthly data usage. Annual plans are also available: Rescue (annual) costs $300 a year, Shelter (annual) costs $600 a year, and Shelter Plus (annual) costs $1,200 a year. Each annual option includes the corresponding plan’s storage and monthly data allowance. Annual plans accept payment by card, check, or PO.

Pet Friend plans and prices

From $25/mo · 14-day trial

Rescue includes 10 GB of storage and 50 GB of monthly data usage. Shelter and Shelter Plus each include 10 GB of storage and 100 GB of monthly data usage.

Getting started

1. Visit the Pet Friend website.
2. Start the 14-day trial.
3. Choose Rescue, Shelter, or Shelter Plus, or select an annual option.
4. Use Pet Friend on Android, iOS, or the web.

Our review of Pet Friend

Overview Pet Friend is software for shelters and rescue organizations, bringing adoption and animal-care operations together with foster and volunteer management. Its broad set of workflows is useful to teams coordinating several parts of that work, though the paid-only entry point makes it a poor fit for groups that need a free tool. Key features A public adoption portal sits alongside intake and outcome tracking, giving teams tools for both presenting animals to adopters and following them through shelter processes. Kennel management and medical records cover animal-care operations; foster and volunteer management address the people who extend that care beyond the shelter. This combination is Pet Friend’s strongest case: it can suit organizations that want these functions under one service, while teams needing only a portal or one operational tool may not get enough from the bundle to justify a subscription. Pricing There is no free plan, but Pet Friend offers a 14-day trial. Monthly subscriptions are billed monthly and can be cancelled anytime. Annual plans are billed annually and accept payment by card, check, or PO. Every plan includes 10 GB of storage; the monthly data allowance is 50 GB on Rescue and 100 GB on both Shelter tiers. Plan Price and billing Monthly data usage Rescue $25 a month 50 GB Shelter $50 a month 100 GB Shelter Plus $100 a month 100 GB Rescue (annual) $300 a year 50 GB Shelter (annual) $600 a year 100 GB Shelter Plus (annual) $1,200 a year 100 GB Rescue is the entry point for organizations whose usage fits within 50 GB per month. Shelter doubles that allowance for $50 a month, while Shelter Plus costs $100 a month without increasing the listed storage or data limits; those higher tiers therefore make sense only if their other plan differences matter to an organization. Annual Rescue costs $300 a year, equivalent to twelve monthly Rescue payments, while Shelter and Shelter Plus annual prices likewise match twelve monthly payments. The annual terms require a yearly commitment, unlike the monthly plans’ cancel-anytime terms. Platforms Pet Friend is available on Android, iOS, and the web, accommodating teams that need access across mobile and browser platforms. Who it's for Pet Friend is best suited to shelters and rescues that need adoption, intake and outcome tracking, kennel, medical-record, foster, and volunteer functions in one service and can budget for a subscription. The 50 GB Rescue allowance may suit organizations with more modest data needs; teams requiring 100 GB monthly can choose Shelter or Shelter Plus. Groups seeking a free plan, or those that only need one narrow function, should compare alternatives before committing. Pros and cons Pros: Adoption, animal-care, intake, foster, and volunteer workflows are covered together, which suits teams coordinating multiple operational needs. Pros: Android, iOS, and web availability gives teams platform options. Cons: There is no free plan, so organizations cannot keep using the service without paying after the trial. Cons: Shelter Plus has the same listed storage and monthly data allowance as Shelter at twice its monthly price, so its value depends on plan differences beyond those limits. Cons: Each plan has 10 GB of storage, which may constrain organizations whose records or other stored material grow substantially. Alternatives Cara is worth considering for a small organization that wants a free starting tier: it supports up to five animals with a public adoption portal, application management, basic email notifications, and Cara branding. RescueRM offers a free web plan for teams willing to work within its caps of two team members, one AI match per 48 hours, and six assistant queries per 48 hours. PawPlacer is a free web option with all features included, full exports and SDK/API, and no contracts or usage limits. ShelterBuddy is another paid alternative with Android, iOS, and web support. Pact is a paid web alternative. RescueGroups.org Data Management Service is a free web alternative, while RescueBase is a freemium web alternative. For a broader comparison, see Animal shelter software . Verdict Pet Friend is a sensible choice for shelters and rescues that want adoption, animal-care, intake, foster, and volunteer operations together and can work within its 10 GB storage cap. Its main advantage is breadth across those workflows; the main reason to look elsewhere is the lack of a free plan, especially if an organization needs only a narrower tool or wants to avoid a subscription.

Facts from Pet Friend's own pages

Founded

2017source, 4 Oct 2026

Headquarters

Columbus, Ohio, United Statessource, 4 Oct 2026

Who it suits

Pet Friend suits shelters and rescue groups that need to manage adoption, animal care, kennels, fosters, or volunteers. Its three plan levels share the listed storage allowance, while the Rescue plan has a lower monthly data allowance than Shelter and Shelter Plus.