Flow.vet

What Flow.vet is

Flow.vet is web-based veterinary practice software for clinics. It brings patient records, scheduling, reminders, document storage, AI summaries, and reporting into one service. Records keep each patient’s history, vaccinations, treatments, and clinical notes together, and can be searched across years. The calendar has day, week, and calendar views, tracks visit status, allows drag-to-reschedule, and accepts online booking requests through a clinic page. The service sends appointment confirmations and vaccination recalls by email and SMS.

Clinics can store X-rays, lab results, photos, and scanned documents in the cloud, with encryption at rest and access from any device. On-demand AI tools can summarize pet histories. For requested summaries, animal medical records and clinical notes are sent to Anthropic’s API; the privacy policy says they are not used to train AI models. Reports cover visit volumes, vaccination coverage, and revenue trends. Flow.vet says its data is hosted in the EU and that the service is GDPR compliant. The free Solo plan is €0 forever and includes up to 200 active patients and one staff seat, but no file storage. Clinic costs €32.50 per month with annual billing or €39 per month with monthly billing.

Flow.vet plans and prices

Free plan · paid from €32.50/mo (annual)

Solo is free forever and supports up to 200 active patients and one staff seat. It does not include file storage; Clinic adds unlimited patients and staff seats, SMS reminders and recalls, AI summaries, and 100 GB of cloud document storage.

Getting started

1. Visit the Flow.vet website.
2. Choose the free Solo plan or a Clinic billing option.
3. Create an account using Google OAuth.
4. Add patient records and use the calendar to manage visits.
5. Set up email and SMS reminders or online booking through the clinic page.

Facts from Flow.vet's own pages

Patient records

Patient records include histories, vaccinations, treatments and clinical notes, organized by patient and searchable across years.source, 9 Oct 2026

Scheduling

Scheduling includes day, week and calendar views, visit status tracking, drag-to-reschedule and online booking requests from a clinic page.source, 9 Oct 2026

Reminders

The product provides automatic appointment confirmations and vaccination recalls by email and SMS.source, 9 Oct 2026

Cloud documents

Cloud storage supports X-rays, lab results, photos and scanned documents, with encryption at rest and access from any device.source, 9 Oct 2026

AI tools

AI features provide on-demand pet history overviews and are described as never being sent to training.source, 9 Oct 2026

Analytics

Reports and analytics cover visit volumes, vaccination coverage and revenue trends.source, 9 Oct 2026

Data residency

The site states that data is hosted in the EU and that the service is GDPR compliant.source, 9 Oct 2026

Privacy and security

The privacy policy says communications use HTTPS, passwords are stored encrypted, and multi-user accounts have access controls.source, 9 Oct 2026

AI data handling

The privacy policy says animal medical records and clinical notes are sent to Anthropic's API for requested summaries and are not used to train AI models.source, 9 Oct 2026

Integrations and processors

The privacy policy lists Stripe for payments, Brevo for transactional email and SMS, Amazon S3 for file storage, Google OAuth for authentication, and Anthropic Claude for AI summaries.source, 9 Oct 2026

Support

The FAQ says users can contact support through the in-app feedback button or email, and that replies typically arrive within 24 hours.source, 9 Oct 2026

Free plan limits

The FAQ describes the Free plan as limited to 200 patients and one user with no file storage.source, 9 Oct 2026

Company location

The privacy policy identifies the operating company as based in Athens, Greece.source, 9 Oct 2026

Who it suits

Flow.vet suits veterinary clinics that want patient records, calendar management, reminders, and reporting in a web service. The free Solo plan may fit a single-seat practice with up to 200 active patients; clinics needing more seats, SMS reminders, AI summaries, or document storage can consider Clinic.