What Oliver is

Oliver is a web-based client communication and scheduling platform for veterinary clinics. Clients can book or request appointments online, subject to clinic scheduling rules, with real-time PIMS synchronization. When an appointment opens, Oliver can offer it to waitlisted clients by text; they can accept or decline, and accepted openings sync to the PIMS.

Clinics can text clients from their existing number, send customizable vaccine and service reminders by text, email, postcard, or webhook, and convert paper or PDF forms into mobile-friendly forms that sync completed records to the PIMS. Payment tools include deposits, payment links, pre-authorizations, checkout, and overdue balance collection by text. Oliver also offers a loyalty program that tracks points through the PIMS, with rewards redeemed at the clinic. Oliver On Call handles inbound and outbound calls, appointments, refill requests, emergency routing, follow-up texts, and Spanish-language interactions. Enterprise features include centralized location controls, custom reporting, clinic health monitoring, and AI-powered analytics. The platform costs $79 per month billed annually and has no free plan.

Good at

Online bookings follow clinic scheduling rules and sync with the PIMS.
Waitlisted clients can accept openings by text.
Two-way texting works from the clinic’s existing number.
Digital forms sync completed records to the PIMS.
Oliver On Call handles Spanish-language interactions.

Watch for

There is no free plan.
The listed platform is web only.
The $79 monthly price is billed annually.

Oliver plans and prices

Plan	Price	What it includes
Oliver client experience platform $79 Per Month, Billed Annually	$79 a year	Online scheduling · appointment reminders · automated waitlist · unlimited two-way texting · digital forms · reporting · payment collection · PIMS integration · service reminders · surveys and reviews · loyalty program From getoliver.com, 11 Oct 2026

From $79/mo (annual)

The listed plan costs $79 per month billed annually, and there is no free plan. Enterprise features include centralized location controls, custom reporting, clinic health monitoring, and AI-powered analytics.

Getting started

Visit the Oliver website.
Choose the Oliver client experience platform at $79 per month, billed annually.
Arrange step-by-step onboarding.
Use the web platform to configure online scheduling and clinic rules.
Connect Oliver with the clinic’s PIMS for synchronization.

Facts from Oliver's own pages

Online booking: Clients can book or request appointments online, with clinic-controlled scheduling rules and real-time PIMS sync.source, 11 Oct 2026
Automated waitlist: Oliver matches openings to waitlisted clients and lets them accept or decline by text; accepted openings sync to the PIMS.source, 11 Oct 2026
Messaging: The platform offers two-way texting from a clinic’s existing number, and clients do not need an app to text with the clinic.source, 11 Oct 2026
Reminders: Clinics can send customizable vaccine and service reminders by text, email, postcard, or webhook.source, 11 Oct 2026
Digital forms: Oliver converts a clinic’s paper or PDF forms into mobile-friendly digital forms and syncs completed forms to the patient record in its PIMS.source, 11 Oct 2026
Payments: Oliver supports deposits, payment links, pre-authorizations, checkout, and overdue balance collection by text.source, 11 Oct 2026
Loyalty: Its loyalty program tracks points through the PIMS, while reward redemptions happen in the clinic.source, 11 Oct 2026
AI phone assistant: Oliver On Call handles inbound and outbound calls, appointments, refill requests, emergency routing, follow-up texts, and Spanish-language interactions.source, 11 Oct 2026
Integrations: Oliver says it integrates with practice information management systems and describes real-time, two-way sync for enterprise groups, but the pages reviewed do not name supported systems.source, 11 Oct 2026
Multi-location: Enterprise features include centralized location controls, custom reporting, clinic health monitoring, and AI-powered analytics.source, 11 Oct 2026
Support: The pricing page describes step-by-step onboarding and phone and chat support, with responses within minutes.source, 11 Oct 2026
Privacy and security: Oliver’s privacy policy says it uses commercially acceptable measures to protect personal data but cannot guarantee absolute security; it does not state a security certification on that page.source, 11 Oct 2026
Headquarters: San Francisco, California, United Statessource, 28 Sep 2026
Company: The privacy policy identifies the company as Oliver Software, Inc. and gives its address as 2261 Market Street #4913, San Francisco, CA 94114.source, 11 Oct 2026

Questions

How much does Oliver cost?

The Oliver client experience platform costs $79 per month, billed annually.

Is there a free plan?

No, Oliver does not have a free plan.

Which platform does Oliver support?

Oliver is available on the web.

Does Oliver integrate with PIMS?

Oliver says it integrates with practice information management systems and describes real-time, two-way sync for enterprise groups. Its pages do not name supported systems.

Who makes Oliver?

The company is Oliver Software, Inc., with an address in San Francisco, California.

What support is described?

The pricing page describes step-by-step onboarding and phone and chat support, with responses within minutes.

Who it suits

Oliver suits veterinary clinics that want online scheduling, texting, reminders, digital forms, and payment collection connected with a PIMS. Its enterprise features are also aimed at groups managing multiple clinic locations.

Verdict

Choose Oliver if your clinic wants scheduling and client communication tools with PIMS synchronization, including texting, digital forms, and payment collection. Clinics seeking a free plan or a listed mobile platform should look elsewhere.