What Otto is

Otto is veterinary practice software for communicating with clients, handling appointments and reminders, supporting telehealth, and creating clinical notes with AI assistance. Its Otto Flow plan brings together unlimited two-way texting, automated reminders, a website widget, direct booking, telemedicine appointments, and full PIMS integration. Practices can let clients book through the practice website or a client portal, and send reminders by email, SMS, or voice. For documentation, AI Scribe Solo offers a veterinary-language AI scribe and customizable templates. It includes desktop access and Apple and Android mobile apps, with no recording limits or per-user charges. Otto is available on the web, Android, and iOS, and telehealth is supported. The service is paid, with a 21-day trial and no free plan. Otto was founded in 2015 and is headquartered in Austin, Texas, United States. Its two named plans address different parts of practice work: Otto Flow focuses on client communication and booking, while AI Scribe Solo focuses on note-taking. Practices can consider the plan features alongside their communication and documentation needs.

Good at

Otto Flow includes unlimited two-way texting.
Reminders can go by email, SMS, or voice.
Clients can book through a website or client portal.
Telemedicine appointments and telehealth are supported.
AI Scribe Solo has customizable templates.
AI Scribe Solo has no recording limits or per-user charges.

Watch for

There is no free plan.
The service is paid.
The trial lasts 21 days.

Otto plans and prices

Plan	Price	What it includes
Otto Flow	Priced on request	Unlimited two-way texting · Automated reminders · Website widget · Direct booking · Telemedicine appointments · Full PIMS integration From otto.vet, 20 Sep 2026
AI Scribe Solo	Priced on request	Veterinary-language AI scribe · Customizable templates · Apple and Android mobile app · Desktop access · No recording limits or per-user charges From otto.vet, 20 Sep 2026

21-day trial

Otto has no free plan and offers a 21-day trial. AI Scribe Solo has no recording limits or per-user charges.

Getting started

Visit https://otto.vet/.
Choose between Otto Flow and AI Scribe Solo based on the listed features.
Use the 21-day trial to get started.
Access Otto on the web, Android, or iOS.

Facts from Otto's own pages

Founded: 2015source, 4 Oct 2026
Headquarters: Austin, Texas, United Statessource, 4 Oct 2026

Questions

Does Otto have a free plan?

No. Otto is paid and offers a 21-day trial.

What platforms does Otto support?

Otto is available on the web, Android, and iOS. AI Scribe Solo includes desktop access and Apple and Android mobile apps.

What does Otto Flow include?

It includes unlimited two-way texting, automated reminders, a website widget, direct booking, telemedicine appointments, and full PIMS integration.

How can clients book appointments?

Booking is available through a practice website and client portal.

What reminder channels are supported?

Reminders can be sent by email, SMS, and voice.

What is included with AI Scribe Solo?

It includes a veterinary-language AI scribe and customizable templates, with no recording limits or per-user charges.

Who it suits

Otto may suit veterinary practices seeking client texting, reminders, online booking, telemedicine, and PIMS integration through Otto Flow. AI Scribe Solo may suit teams looking for veterinary-language note assistance with customizable templates and desktop or mobile access.

Verdict

Choose Otto if your practice wants client communication and booking tools, telehealth, or veterinary-language AI note assistance. Its named plans cover different needs, so practices should look elsewhere if they do not need those capabilities or prefer a free plan.