Paws App
Veterinary software
What Paws App is
Paws App is online booking and engagement software for veterinary practices. Pet owners can book, cancel, or reschedule appointments online at any time through a practice website or client portal. Practices can customize the booking experience to fit their brand and services, and configure workflows for self check-in, walk-ins, custom intake questions, and triage.
The product supports general, mobile, emergency, and specialty practices. Its features include Google “Book Online” integration and connections to practice management systems (PIMS), where it can sync deposits, balances, and invoices. Paws App says it can match existing client and patient records to help avoid duplicates and automatically register new clients in a PIMS. The Pet Portal add-on lets clients manage appointments and records; reminders can be sent by email and SMS.
Online booking starts at $99 a month, with the actual price depending on practice size and usage. Digital management through the Pet Portal is an additional $99 per practice, per month. Paws App states that there are no setup, configuration, or support fees and no lock-in contracts. It advertises onboarding, one-on-one training, unlimited customer support, ongoing guidance, and quarterly insights.
Good at
- Pet owners can book, cancel, or reschedule online at any time
- Supports general, mobile, emergency, and specialty practices
- Syncs deposits, balances, and invoices with a PIMS
- Includes Google “Book Online” integration
- Advertises unlimited support, onboarding, and one-on-one training
Watch for
- There is no free plan
- Online booking starts at $99 a month
- The Pet Portal add-on costs an additional $99 per practice, per month
- The product is available on the web
Paws App plans and prices
| Plan | Price | What it includes |
|---|---|---|
| Digital management (Pet Portal) add-on $99 per practice, per month | $99 a month | Additional to online booking From pawsapp.com, 4 Oct 2026 |
From 99/mo
Online booking starts at $99 a month, and actual pricing depends on practice size and usage. Digital management through the Pet Portal costs an additional $99 per practice, per month.
Getting started
- Visit the Paws App website
- Choose the online booking plan, which starts at $99 a month
- Select the Pet Portal add-on if clients should manage appointments and records
- Configure the booking experience and workflows for your practice
- Use the advertised onboarding, training, and ongoing support
Facts from Paws App's own pages
- Booking
- Pet owners can book, cancel, or reschedule appointments online at any time.source, 4 Oct 2026
- Pet Portal
- The Pet Portal lets clients manage appointments and records.source, 4 Oct 2026
- Practice types
- The product supports general, mobile, emergency, and specialty practices.source, 4 Oct 2026
- PIMS integration
- Paws App says it integrates with practice management systems and syncs deposits, balances, and invoices to a practice’s PIMS.source, 4 Oct 2026
- Google integration
- The listed features include Google “Book Online” integration.source, 4 Oct 2026
- Booking workflows
- Features include self check-in, walk-in workflows, custom intake questions, and triage to match clients with services.source, 4 Oct 2026
- Data quality
- The product says it matches existing client and patient records to avoid duplicate records and can automatically register new clients in a PIMS.source, 4 Oct 2026
- Practice customization
- Practices can tailor the booking experience to their brand and configure workflows for their services.source, 4 Oct 2026
- Security and privacy
- The features page describes client and practice information as protected with secure data and privacy features.source, 4 Oct 2026
- Support
- Paws App advertises unlimited customer support, onboarding, one-on-one training, and ongoing guidance from a local team.source, 4 Oct 2026
- Insights
- The product includes quarterly insights with feedback and recommendations for optimizing a practice.source, 4 Oct 2026
- Company reach
- The homepage says Paws App is trusted by more than 800 practices across Australia and New Zealand.source, 4 Oct 2026
- Contact
- The contact page lists a Burleigh Heads, Queensland address and Australian phone number 1300 303 729.source, 4 Oct 2026
Questions
Is there a free plan?
No. Online booking starts at $99 a month.
What does online booking cost?
It starts at $99 a month, and the actual price depends on practice size and usage.
How much is the Pet Portal?
Digital management through the Pet Portal is an additional $99 per practice, per month.
Which platforms does Paws App support?
Paws App is available on the web.
Does Paws App integrate with PIMS?
Yes. It says it can sync deposits, balances, and invoices with a practice’s PIMS, match existing client and patient records, and automatically register new clients in a PIMS.
Are there setup or support fees?
Paws App says it has no setup, configuration, or support fees. It advertises unlimited customer support, onboarding, one-on-one training, and ongoing guidance.
Who it suits
Paws App suits veterinary practices that want clients to manage appointments online and need booking workflows tailored to their services. It supports general, mobile, emergency, and specialty practices, and offers a Pet Portal for appointment and record management.
Verdict
Choose Paws App if your practice wants customizable online booking, PIMS connections, and booking workflows for its services. Account for the separate Pet Portal add-on if clients need to manage records as well as appointments.