PetChart

What PetChart is

PetChart is veterinary EHR and practice-management software for solo practitioners, multi-vet clinics, and hospital groups. It brings clinical records, appointment scheduling, billing, and client communication into one service, available through web and API platforms. Clinical record tools include customizable SOAP templates, searchable medical histories, vaccination tracking, prescriptions, lab results, and imaging attachments. Starter includes an AI assistant and scribe, and PetChart describes AI support for clinical workflows. Practices can communicate with clients by SMS and email, send automatic reminders, and provide access to a client portal. Video consultations, inventory, boarding, reporting and analytics, and public API access are included in Growth. Starter costs 149 SGD a month and covers up to two staff users; Growth costs 359 SGD a month and includes unlimited staff. Enterprise has custom pricing and adds multi-location support, SAML/SSO, dedicated onboarding, priority support, and custom integrations. PetChart says data migration is included at no additional charge. Lab integration and DICOM imaging are marked as coming soon. It describes encryption, role-based access controls, and audit logs, while leaving practices responsible for configuring security and meeting their regulatory obligations.

PetChart plans and prices

Starter costs 149 SGD a month and supports up to two staff users. Growth costs 359 SGD a month and includes unlimited staff; Enterprise pricing is custom.

Getting started

1. Visit the PetChart website
2. Choose Starter, Growth, or contact PetChart about Enterprise
3. Use the web platform or API
4. Arrange data migration, which PetChart says is included at no additional charge

Facts from PetChart's own pages

Clinical records

Its feature page describes customizable SOAP templates, searchable medical histories, vaccination tracking, prescriptions, lab results, and imaging attachments.source, 7 Oct 2026

AI

The Starter plan includes an AI assistant and scribe, and the feature page describes AI-assisted clinical workflows.source, 7 Oct 2026

Client communication

The site lists SMS and email, automatic reminders, and a client portal among its features.source, 7 Oct 2026

Integrations

The homepage marks lab integration and DICOM imaging as coming soon; Enterprise lists custom integrations and Growth includes public API access.source, 7 Oct 2026

Security

PetChart says data is encrypted at rest with AES-256 and in transit with TLS 1.2 or higher, and describes role-based access controls and immutable audit logs.source, 7 Oct 2026

Compliance scope

PetChart says practices are responsible for configuring security controls and meeting their own regulatory obligations, and that PetChart does not certify compliance with a specific framework.source, 7 Oct 2026

Hosting

PetChart says it runs on cloud infrastructure from third-party providers with certifications including SOC 2 and ISO 27001, and clarifies that PetChart does not independently certify those providers' physical security controls.source, 7 Oct 2026

Support

The homepage describes dedicated veterinary-specialized support and says inquiries receive a response within one business day.source, 7 Oct 2026

Migration

The homepage says data migration is included at no additional charge.source, 7 Oct 2026

Limits

Starter supports up to two staff users; the homepage says unlimited staff are included on Growth and above.source, 7 Oct 2026

Intended users

PetChart says it serves solo practitioners, multi-vet clinics, and hospital groups.source, 7 Oct 2026

Headquarters

Singaporesource, 28 Sep 2026

Who it suits

PetChart suits solo practitioners, multi-vet clinics, and hospital groups that want records, scheduling, billing, and client communication in one system. Starter fits practices with no more than two staff users; Growth supports unlimited staff and adds video consultations and other practice tools.