Vet-One
Veterinary software
What Vet-One is
Vet-One is cloud-based veterinary practice management software delivered as a service. Founded in 1999, it is described for single or multi-branch companion animal, equine, mixed, and referral practices. Its appointment diary supports online booking and reminders, while client and patient record tools are intended to improve efficiency and reduce errors. Practices can send SMS and email reminders manually, automatically, or through a third-party integration.
Other listed capabilities include microchip registration, eClaims, veterinary wholesaler ordering, reporting, and insights. Vet-One can run on a device with a web browser and an internet connection; its maker says it does not dictate the hardware used. The maker also says practice data is updated daily and retained for 30 days. User accounts can be restricted by location, days, and times of access. The service is described as available 24 hours a day, 365 days a year, and telehealth is included. Its support team is described as solely UK based. Vet-One is paid, with pricing available on request; prospective customers are directed to request a demo.
Good at
- Supports companion animal, equine, mixed, and referral practices.
- Appointment diary includes online booking and reminders.
- SMS and email reminders can be manual, automatic, or integrated.
- Runs on browser-enabled devices with an internet connection.
- User access can be restricted by location, days, and times.
Watch for
- Pricing is available only on request.
- Practice data is retained for 30 days, according to the maker.
- Its support team is solely UK based.
Vet-One plans and prices
| Plan | Price | What it includes |
|---|---|---|
| Vet-One | Priced on request | Pricing is not shown; the site directs prospective customers to request a demo. From vet-one.com, 5 Oct 2026 |
Pricing on request
The maker says practice data is retained for 30 days. Pricing is available on request, and no free plan details are given.
Getting started
- Visit the Vet-One website.
- Request a demo to discuss the service.
- Access Vet-One on a device with a web browser and internet connection.
- Set account restrictions by location, days, and times as needed.
- Configure appointment booking and SMS or email reminders.
Facts from Vet-One's own pages
- Appointments
- It provides an appointment diary with online booking capacity and reminders.source, 5 Oct 2026
- Records
- It includes client and patient record management features intended to improve efficiency and reduce errors.source, 5 Oct 2026
- Reminders
- Practices can generate SMS and email reminders manually, automatically, or through a third party integration.source, 5 Oct 2026
- Clinical and admin features
- Listed capabilities include microchip registration, eClaims, veterinary wholesaler ordering, and reporting and insights.source, 5 Oct 2026
- Browser access
- Vet-One can run on devices with a web browser and internet connection, and the maker says it does not dictate hardware.source, 5 Oct 2026
- Backups
- The maker says practice data is updated daily and retained for 30 days.source, 5 Oct 2026
- Account controls
- User accounts can be restricted by location, days, and times of access.source, 5 Oct 2026
- Integration
- The maker says reminders can integrate with a third party and online orders can be submitted to major veterinary wholesalers.source, 5 Oct 2026
- Availability
- The product page describes the service as available 24/7, 365 days a year.source, 5 Oct 2026
- Customer type
- The maker describes tailored use for single or multi-branch companion animal, equine, mixed, and referral practices.source, 5 Oct 2026
- Support team
- The maker says its team is solely UK based.source, 5 Oct 2026
- Founded
- 1999source, 28 Sep 2026
- Company history
- Vet-One says it was founded in 1999.source, 5 Oct 2026
Questions
How much does Vet-One cost?
Pricing is available on request, and the site directs prospective customers to request a demo.
What devices can run Vet-One?
It can run on devices with a web browser and an internet connection. The maker says it does not dictate hardware.
Can clients book appointments online?
Yes. Vet-One's appointment diary supports online booking.
What reminder channels does it support?
Practices can generate SMS and email reminders manually, automatically, or through a third-party integration.
Does Vet-One include telehealth?
Yes, telehealth is listed as a capability.
How does Vet-One handle practice data?
The maker says practice data is updated daily and retained for 30 days.
Who it suits
Vet-One is aimed at single or multi-branch companion animal, equine, mixed, and referral practices. Its browser access, appointment diary, reminder options, and practice administration features suit clinics seeking a web-based management service.
Verdict
Vet-One suits practices looking for a browser-based system with appointment booking, reminders, records, and administrative tools across several practice types. The request-a-demo pricing route and 30-day data retention are key considerations for clinics evaluating it.