VetiCloud Veterinary Practice Software Review

VetiCloud is cloud-based software for veterinary clinics. It brings visits, hospitalisation, inventory, HR, documents, billing and owner communication into one system. Clinics can use browser and mobile apps, work offline in the desktop program and vet app, and share records across VetiCloud clinics with owner consent. Plans start at 39 PLN a month when billed yearly.

What VetiCloud does

VetiCloud manages veterinary visits, hospital stays, inventory, HR, official documents and billing in one cloud system. It also gives pet owners an app for records, reminders, results and clinic chat.

Scheduling and online booking check room and veterinarian availability. Items used during a visit can reduce stock and appear on the patient bill. One account can switch between clinics while each site keeps its own inventory, invoices and statistics.

Optional tools add laboratory-result import, hospitalisation, DICOM imaging and a clinic website. The browser system runs on macOS, Windows and Linux, with phone apps for iOS and Android.

Getting started

The maker offers demonstrations, onboarding, team training and help moving clinic data. Patients, owners and treatment history from Klinika XP are migrated free of charge; other imports are assessed from the export format.

The contact page says replies usually arrive within one business day. There is no setup fee or fixed-term contract.

Strengths

Clinical templates can fill normal examination fields automatically, leaving vets to record abnormalities. Hospitalisation keeps an admission as one visit, with daily round sheets and automatic per-day billing.

The owner app supports records, recommendations, medication reminders, results and chat in six languages. A separate vet app shows shifts, queues, visit records and rotas, with on-device dictation. Saved changes in the desktop program and vet app synchronize after an internet connection returns.

The privacy policy lists servers and databases in Poland, files and backups in France, and security measures including TLS, encrypted connections, role-based accounts, two-factor authentication and activity logging.

Catches to check first

Wholesaler, external-lab and in-house analyser integrations are listed as roadmap items rather than production features. Optional modules are quoted when you apply, so confirm the total for results, Hospital, DICOM or a clinic website.

Prices are net and have 23% VAT added. Additional people cost extra on some plans, and the number of included users differs by tier. The official pages do not publish a public API, SDK, developer portal or self-hosting instructions.

Pricing

VetiCloud has no free plan. VetiCloud 5 costs 39 PLN a month with annual billing, paid as 468 PLN net upfront; monthly billing is 49 PLN a month. It includes five people and email support.

VetiCloud 10 costs 89 PLN a month, billed as 1,068 PLN net yearly upfront. Ten people are included, with up to 30 people and 13 PLN a month for each extra person. It adds the results inbox and priority email support.

VetiCloud 20 costs 199 PLN a month, or 2,388 PLN net yearly upfront. Twenty people are included, with up to 100 people and 13 PLN a month per extra person. It adds results inbox, DICOM imaging and phone support.

VetiCloud 30+ costs 299 PLN a month, or 3,588 PLN net yearly upfront. Thirty people are included, with no headcount limit and 13 PLN a month per extra person. It adds results inbox, Hospital, DICOM imaging and a named account manager. All prices have 23% VAT added.

Who should skip VetiCloud

Skip it if your clinic needs live wholesaler, external-lab or analyser connections now, since those are not yet in production. Also check carefully if you require a public API, SDK or self-hosted deployment.

Practices wanting a free plan should look elsewhere.

Verdict

VetiCloud suits veterinary teams that want clinic operations, owner communication and multi-location records in one service. Its offline mode, migration help and tiered staff limits can support practices growing beyond a single site.

It is a weaker match for teams that depend on current laboratory or wholesaler integrations, open developer access or self-hosting. Confirm module costs, VAT and extra-user charges before choosing a plan.

VetiCloud plans and prices

From 39 PLN/mo (annual)

There is no free plan. VetiCloud 5 costs 39 PLN per month with yearly billing and includes five people, with a plan limit of five; prices are net and 23% VAT is added. Optional modules are quoted separately when applying.

Facts from VetiCloud's own pages

Shared patient record

The patient record and treatment history can be available across VetiCloud clinics with the pet owner's consent.source, 8 Oct 2026

Clinic workflow

Features include scheduling, online booking, visit records, prescriptions, inventory tied to visits, invoicing and clinic analytics.source, 8 Oct 2026

Optional modules

Optional modules include a results inbox for automatically importing laboratory results, hospitalisation, DICOM imaging and a clinic website.source, 8 Oct 2026

Mobile apps

The owner app provides records, recommendations, reminders and chat; a separate staff app supports shift, queue, visit-record and rota access with on-device dictation.source, 8 Oct 2026

Supported systems

The browser-based system is stated to run on macOS, Windows and Linux, as well as iOS and Android phones.source, 8 Oct 2026

Integrations

KSeF e-invoicing is listed as a feature, while wholesaler, external-lab and in-house analyser integrations are identified as not yet in production and on the roadmap.source, 8 Oct 2026

Data migration

VetiCloud says it migrates patients, owners and treatment history from Klinika XP free of charge; other migrations are assessed case by case based on export format.source, 8 Oct 2026

Privacy and hosting

The privacy policy says application and database servers are in Poland and files and backups are in France, with specified exceptions for certain third-party services and AI.source, 8 Oct 2026

Security

The privacy policy lists TLS, encrypted database connections and backups, role-based accounts, two-factor authentication, login protections and logging of logins and documentation changes.source, 8 Oct 2026

AI data handling

The privacy policy says AI features are enabled by the clinic, summaries are reviewed by a veterinarian, and system data is not used to train models.source, 8 Oct 2026

Support

The contact page says the company usually replies within one business day and offers onboarding and help moving clinic data.source, 8 Oct 2026

Pricing conditions

Prices are net with 23% VAT added; the pricing page says there is no setup fee or fixed-term contract, and optional modules are quoted when applying.source, 8 Oct 2026

Maker

The site identifies Wozniak Solutions sp. z o.o. as the company behind VetiCloud and gives its address in Warsaw, Poland.source, 8 Oct 2026

Shared patient record

A pet's treatment history can be shared between VetiCloud clinics when the owner gives consent.source, 19 Oct 2026

Clinical templates

Clinical examination templates can fill normal fields automatically so vets record abnormalities.source, 19 Oct 2026

Hospitalisation

The Hospital module keeps an admission as one hospital visit with daily round sheets and automatic per-day billing.source, 19 Oct 2026

Inventory and billing

Items used during a visit can reduce stock and appear on the patient's bill automatically.source, 19 Oct 2026

Online booking

Owners can select available appointment slots in the app, with room and vet availability checked by the system.source, 19 Oct 2026