What Vetster for Clinics is

Vetster for Clinics is a veterinary telehealth service that helps clinics provide virtual care to clients between visits and beyond clinic hours. Clinics can use their own veterinarians, Vetster’s network of regionally licensed veterinarians, or both. Care can include virtual guidance, follow-ups, teletriage, remote prescribing when appropriate, and ongoing plans such as pet health coaching. The clinic offering can be added to an existing booking experience and clinic operations. Vetster’s veterinarian platform includes live video calls, one-to-one messaging, in-call record keeping, file sharing, direct messages, and notes. Veterinarians can review appointment and treatment history, update notes, collaborate with pet owners using uploaded files, videos, and images, and set or adjust their availability. VetsterRx supports prescription creation; direct-to-home fulfillment is offered in the US, while clients in Canada and the UK fulfill prescriptions independently at pet or human pharmacies. The service is available on web, iOS, and Android. Vetster was founded in 2020 and is headquartered in Toronto, Ontario. Clinics interested in pricing are asked to submit a contact form.

Good at

Supports dogs and a range of other species, including exotics.
Clinics can choose their own veterinarians, Vetster’s network, or both.
Includes virtual guidance, follow-ups, teletriage, and ongoing care plans.
Veterinarians can review histories and collaborate through shared files and media.
Available on web, iOS, and Android.

Watch for

Pricing requires submitting a contact form.
Prescription fulfillment differs by country; Canada and UK clients handle it independently.

Vetster for Clinics plans and prices

Vetster for Clinics does not publish its prices; the maker quotes on request.

Pricing on request

Direct-to-home prescription fulfillment through VetsterRx is offered in the US; clients in Canada and the UK fulfill prescriptions independently at pet or human pharmacies.

Getting started

Visit https://vetster.com/ and submit the clinic contact form to discuss pricing.
Add the clinic offering to an existing booking experience and clinic operations.
Choose whether to use clinic veterinarians, Vetster’s network, or both.
Use the web, iOS, or Android platform to support virtual care.
Set and adjust veterinarian availability on the platform.

Facts from Vetster for Clinics's own pages

Clinic telehealth: Vetster for Vet Clinics provides veterinary telehealth so clinics can support clients between visits, extend care beyond clinic hours, and earn revenue through telehealth.source, 4 Oct 2026
Clinic referrals: Cases that need hands-on care are referred back to the clinic team.source, 4 Oct 2026
Integrations: The clinic offering can be added to an existing booking experience and clinic operations.source, 4 Oct 2026
Care providers: Clinics can use their own veterinarians, Vetster’s network, or both.source, 4 Oct 2026
Species: The clinic offering supports a range of species, from dogs to exotics.source, 4 Oct 2026
Care workflows: The clinic page describes virtual guidance, follow-ups, teletriage, and remote prescribing when appropriate.source, 4 Oct 2026
Pricing: The clinic page asks prospects to submit a contact form and does not state a price.source, 4 Oct 2026
Veterinary tools: Vetster’s veterinarian platform provides live video calls, one-to-one messaging, in-call record keeping, file sharing, direct messages, and notes.source, 4 Oct 2026
Medical records: Veterinarians can review appointment and treatment history, add or edit notes, and collaborate with pet owners through uploaded files, videos, and images.source, 4 Oct 2026
Limitations: The clinic FAQ says in-person evaluation is recommended when a hands-on exam, diagnostics, or procedures are needed to meet the standard of care.source, 4 Oct 2026
Security: Vetster says its security program includes encryption in transit and at rest, role-based access controls, multi-factor authentication, monitoring, vulnerability management, and third-party testing.source, 4 Oct 2026
Privacy: Vetster’s privacy policy says virtual-care audio and video are recorded and transcribed, including to generate pet medical records and verify user identities.source, 4 Oct 2026
Support: The veterinarian page directs veterinary professionals to a dedicated help center and live chat.source, 4 Oct 2026
Platforms: Vetster says its veterinarian platform is available on web and mobile app, and its consumer site says the app is available in the Apple and Play stores.source, 4 Oct 2026
Maker and founding: Vetster says cofounders Mark Bordo and Regan Johnson created the company in 2020; its head office is in Toronto’s Summerhill neighborhood.source, 4 Oct 2026
After-hours care: The service offers after-hours support without adding to a clinic’s payroll or workload.source, 5 Oct 2026
Clinic workflow: Vetster says diverting non-urgent care can free clinic staff to focus on in-person care and help clinics avoid turning away patients.source, 5 Oct 2026
Ongoing care: Clinics can create ongoing care plans for clients outside the clinic, including pet health coaching.source, 5 Oct 2026

Questions

How much does Vetster for Clinics cost?

Pricing is on request. The clinic page asks prospects to submit a contact form.

Which platforms are available?

The service is available on web, iOS, and Android.

Can a clinic use its own veterinarians?

Yes. Clinics can use their own veterinarians, Vetster’s network, or both.

What kinds of virtual care does it support?

The clinic page describes virtual guidance, follow-ups, teletriage, and remote prescribing when appropriate. Clinics can also create ongoing care plans, including pet health coaching.

How does prescription fulfillment work?

VetsterRx lets veterinarians create prescriptions and offers direct-to-home fulfillment in the US. Clients in Canada and the UK fulfill prescriptions independently at pet or human pharmacies.

Who it suits

This service suits veterinary clinics that want to offer virtual support between visits or after hours, using their own veterinarians, Vetster’s network, or both. It may also suit clinics seeking to divert non-urgent needs so staff can focus on in-person care.

Verdict

Clinics looking to add telehealth alongside existing booking and operations may find Vetster for Clinics useful, especially if they want after-hours support or access to Vetster’s veterinarian network.