Collar

What Collar is

Collar provides pet-business software for grooming appointments, scheduling, payments and other operations. Groomers can accept booking requests at any time, with availability governed by rules for breed, size, coat type, staff availability and capacity. Schedules can be groomer-specific or shared across services. Automated reminders can be sent through in-app chat, email or SMS, based on customer preferences and past interactions. Businesses can request deposits, charge cards on file after appointments and adjust the final total before payment. Collar Chat supports text, photo, video and report sharing, plus reminders and ready-to-collect notifications. Pet and owner profiles can hold vaccination information, past grooming notes and contact details. Other listed tools include marketing campaigns, e-commerce, multi-site management, reporting, tagging automations and staff task management. Collar is available on Android, iOS and web. A 14-day trial is available, but no free plan is listed. Essential costs £49 a month, billed £49 / m, and includes up to 3 service listings, 5 team members, 1 site and 500 transactional SMS.

Collar plans and prices

14-day trial

The 14-day trial is available, and there is no free plan. Essential costs £49 a month and allows up to 3 service listings, 5 team members, 1 site and 500 transactional SMS; data migration costs £50 once. UK transaction fees are 1.5% + 20p on all three plans.

Getting started

1. Visit the Collar grooming website.
2. Choose a plan or start the 14-day trial.
3. Use the web platform or install the app from the iOS App Store or Android app store.
4. Set booking availability using breed, size, coat type, staff and capacity rules.
5. Create pet and owner profiles and configure scheduling, reminders and payments.

Facts from Collar's own pages

Online booking

Groomers can accept booking requests 24/7, with availability governed by rules for breed, size, coat type, staff availability and capacity.source, 7 Oct 2026

Scheduling

The system supports groomer-specific schedules or shared schedules across services, with availability and capacity management.source, 7 Oct 2026

Reminders

Automated reminders can be sent through in-app chat, email or SMS based on customer preferences and past interactions.source, 7 Oct 2026

Payments

Businesses can request deposits, automatically charge cards on file after appointments, and adjust the final total before payment.source, 7 Oct 2026

Communications

Collar Chat supports text, photo, video and report sharing, along with reminders and ready-to-collect notifications.source, 7 Oct 2026

Pet records

Pet and owner profiles can include vaccination information, grooming notes from past appointments and contact details.source, 7 Oct 2026

Other features

The platform also lists marketing campaigns, e-commerce, multi-site management, reporting, tagging automations and staff task management.source, 7 Oct 2026

Integrations

The pricing page lists Google Analytics and Google Calendar integrations; the grooming page says payment processing is handled by Stripe.source, 7 Oct 2026

Security

Collar says data is encrypted, user personal data or activity is not tracked or shared with third parties, requests use SSL encryption over a proxy tunnel, and Stripe handles payment processing.source, 7 Oct 2026

Pricing limits

The pricing page lists domestic Visa and Mastercard acceptance only and UK transaction fees of 1.5% + 20p on all three plans.source, 7 Oct 2026

Support

The pricing page includes email support and monthly service setup and advisory sessions, with one session on Essential, two on Premium and four on Business.source, 7 Oct 2026

Mobile apps

The Collar app is available through the iOS App Store and Android app store.source, 7 Oct 2026

Data migration

The pricing page lists a £50 one-time data migration fee for Essential and says data migration is included in Premium and Business.source, 7 Oct 2026

Maker

The site identifies Collar Ltd as the trademark holder and says the company is registered in England and Wales.source, 7 Oct 2026

Who it suits

Collar suits grooming businesses that need booking rules based on pet and staff capacity, plus scheduling and payment tools. Its multi-site and team features may fit businesses managing several staff members or locations.