Groomsoft is browser-based grooming business software with Android and iOS access. It combines online booking, recurring appointments, staff schedules, customer and pet records, payment processing, reports and mobile routing. Paid plans start at $29.95 a month, with a 30-day free demo and extra SMS packs available.

What Groomsoft does

Groomsoft manages a pet grooming business in the cloud. It brings customers, pets, appointments, payments and reports into one system.

The calendar handles online booking, recurring visits, waiting lists, business hours, days off and groomer schedules. Profiles hold appointment history, notes, vaccination data and unlimited pet photos.

Mobile groomers get route planning, mileage tracking, maps with live traffic and messages that tell customers the groomer is on the way.

Getting started

Groomsoft runs in a web browser, so there is no software to install. The provider manages updates, and Android and iOS access is available.

A 30-day free demo includes core features, payment processing, Google Calendar sync, online booking, maps, email and text reminders, and customer and pet import. Groomsoft says it will import customer and pet data from another provider at no charge.

Support includes phone help during weekday Eastern Time hours, after-hours email, chat, videos, documentation and training options.

Strengths

The appointment tools cover recurring bookings, conflict prevention, waiting lists, checkout payment types and staff scheduling. Subscribers can set booking blocks, services, vaccination questions and cancellation terms.

Records are detailed. Customers can have tags, notes, contacts, notification settings, veterinarian details and full histories. Pet profiles include breed, birthday, gender, weight, behavior, vaccinations, tags and photos.

Payment processing, card-on-file storage, paperless billing and signable release forms keep checkout and paperwork together. Reports cover sales, balances, tips, commissions, expenses, vaccinations and time-clock data.

Catches to check

The base subscription includes 100 free text reminders. Further messages need an SMS pack, and messaging stops at a zero balance unless auto-reload is turned on.

Payment processing for surcharging is unavailable in Puerto Rico, Canada, Connecticut, Maine and Massachusetts. Check that restriction before choosing a payment setup.

Some service options may not be fully customizable. There is no public API reference or SDK download listed, and phone integration is a reported gap.

Pricing

The Grooming Shops plan costs $29.95 a month. Mobile Groomers costs $39.90 a month and adds mobile maps. Both include basic features, payment processing, Google Calendar sync, online booking, email reminders, 100 free SMS reminders, and free customer and pet import.

The free demo lasts 30 days and includes basic features, payment processing, calendar sync, online booking, maps, email and text reminders, and data import. Monthly or annual billing has no contract, and cancellation is allowed at any time.

SMS packs are one-time purchases: $10 for 100 messages, $25 for 500, $45 for 1,000, $200 for 5,000, or $350 for 10,000.

Who should skip Groomsoft

Skip it if your payment setup requires surcharging in a restricted region, or if you need a public API, SDK or deep phone integration.

Verdict

Groomsoft fits grooming businesses that want scheduling, detailed pet records, payment tools and mobile routes in one hosted system. Its import promise lowers the work of changing software, while the free demo gives a month to check daily workflows.

Budget for SMS packs if reminders are central, and confirm payment availability in your location. Shops and mobile groomers have separate plans, so the choice mainly depends on whether route tools are part of the job.

Good at

Browser-based system with Android and iOS access
Online booking, recurring appointments and staff scheduling
Detailed customer and pet records with vaccination alerts
Mobile routing with traffic, mileage and customer notifications
Free customer and pet import from another provider

Watch for

SMS messages beyond 100 require paid packs
Payment surcharging is unavailable in several regions
No public API reference or SDK download is listed
Some service options may not be fully customizable
Phone integration is a reported gap

Groomsoft plans and prices

Plan	Price	What it includes
Free Demo 30 days	Free	basic features · payment processing · Google Calendar sync · online booking · maps · email reminders · text reminders · customer and pet import From groomsoft.com, 19 Oct 2026
SMS pack 100	$10, paid once	100 messages · 10¢ per SMS From groomsoft.com, 19 Oct 2026
SMS pack 500	$25, paid once	500 messages · 5¢ per SMS From groomsoft.com, 19 Oct 2026
Grooming Shops per month	$29.95 a month	basic features · payment processing · Google Calendar sync · online booking · maps · email reminders · 100 free SMS reminders · free customer and pet import From groomsoft.com, 19 Oct 2026
Mobile Groomers per month	$39.90 a month	basic features · payment processing · Google Calendar sync · online booking · mobile maps · email reminders · 100 free SMS reminders · free customer and pet import From groomsoft.com, 19 Oct 2026
SMS pack 1,000	$45, paid once	1,000 messages · 4.5¢ per SMS From groomsoft.com, 19 Oct 2026
SMS pack 5,000	$200, paid once	5,000 messages · 4¢ per SMS From groomsoft.com, 19 Oct 2026
SMS pack 10,000	$350, paid once	10,000 messages · 3.5¢ per SMS From groomsoft.com, 19 Oct 2026

Plans start at $29.95 a month for Grooming Shops and $39.90 a month for Mobile Groomers. A 30-day free demo is available. Each paid plan includes 100 free SMS reminders; extra messages use one-time packs from $10 to $350.

From $29.95/mo · 30-day trial

The free demo is billed for 30 days and includes basic features, payment processing, Google Calendar sync, online booking, mobile grooming maps, email and text reminders, and customer and pet import. Paid plans include 100 free text-message appointment reminders; additional messages require SMS packs, and messages stop at a zero balance unless auto-reload is enabled.

Facts from Groomsoft's own pages

Appointments: The appointment calendar supports online booking, recurring appointments, business hours, days off, waiting lists, groomer scheduling and automated email reminders for paid subscribers.source, 8 Oct 2026
Payments: Payment features include card processing, card-on-file storage, paperless billing and plug-and-play processing terminals.source, 8 Oct 2026
Mobile grooming: Mobile grooming features include route optimization, mileage tracking, maps with live traffic and customer notifications that the groomer is on the way.source, 8 Oct 2026
Customer and pet records: Customer and pet profiles support tags, appointment histories, notes, unlimited pet photo uploads and vaccination tracking alerts.source, 8 Oct 2026
Integrations: Groomsoft can sync appointments to Google Calendar and offers email marketing through a MailChimp integration.source, 8 Oct 2026
SMS limits: Paid plans include 100 free text message appointment reminders, and additional messages require SMS packs; messages stop when the balance reaches zero unless auto-reload is enabled.source, 8 Oct 2026
Security and backups: The pricing page says communications use the latest TLS encryption and data is automatically backed up hourly to multiple off-site facilities.source, 8 Oct 2026
Privacy: The privacy policy says MRR does not sell or share personal information with third parties for their own commercial uses without consent.source, 8 Oct 2026
Support: Phone support is available Monday through Friday, 8:30 am–5:00 pm US Eastern Time, with after-hours email support and technical-problem emails worked as soon as received.source, 8 Oct 2026
Switching: Groomsoft says it will import customer and pet data from another software provider free of charge.source, 8 Oct 2026
Cancellation: Subscriptions have monthly and annual payment options with no contract, and customers can cancel at any time.source, 8 Oct 2026
Maker history: MRR Technologies says Groomsoft was created in 2011 after a groomer asked the founders to build simpler grooming software.source, 8 Oct 2026
Appointment calendar: The calendar supports business hours, closures, recurring appointments, conflict prevention, waiting lists, groomer scheduling and checkout payment types.source, 19 Oct 2026
Online booking: Subscribers can publish a Pet Groomer Finder profile, control booking blocks, services, hours, vaccination questions and cancellation terms.source, 19 Oct 2026
Text messaging: The system sends two configurable appointment reminders, accepts confirmation replies, supports two way conversations and bulk messages.source, 19 Oct 2026
Mobile routing: Mobile groomers get route optimization, live traffic, satellite and street views, mileage tracking, home garaging and on my way messages.source, 19 Oct 2026
Customer records: Customer profiles include tags, notes, notification preferences, additional contacts, veterinarian autocomplete and full appointment history.source, 19 Oct 2026
Pet records: Pet profiles store breed, birthday, gender, weight, behavior, vaccination data, tags and unlimited photos.source, 19 Oct 2026

Best for

Pet grooming shops needing scheduling and records
Mobile groomers planning routes and mileage
Businesses moving data from another grooming system

Skip it if

You need an API, SDK or phone integration
Your payment setup requires surcharging in a restricted region
You send more texts than the included allowance without extra budget

Questions

Is Groomsoft cloud-based?

Yes. Groomsoft runs in a web browser with provider-managed updates, and it has Android and iOS access.

How much does Groomsoft cost?

Grooming Shops costs $29.95 a month. Mobile Groomers costs $39.90 a month. Both include 100 free SMS reminders.

Does Groomsoft offer a trial?

Yes. The Free Demo lasts 30 days and includes core features, payment processing, calendar sync, online booking, maps, reminders and customer and pet import.

Can Groomsoft import existing records?

Groomsoft says it will import customer and pet data from another software provider free of charge.

What happens when SMS credits run out?

Messages stop when the balance reaches zero unless auto-reload is enabled. Additional texts require an SMS pack.

Does Groomsoft support mobile grooming?

Yes. Mobile tools include route optimization, mileage tracking, live traffic maps and customer notifications that the groomer is on the way.

Can Groomsoft sync with Google Calendar?

Paid accounts can sync each groomer's future appointments, details and up to two reminders to a separate Google Calendar.

Can I cancel Groomsoft?

Subscriptions have monthly and annual payment options with no contract. Customers can cancel at any time.

Verdict

Groomsoft is a sensible pick for grooming shops and mobile groomers that want one hosted workspace for bookings, records, payments and reports. The two paid plans are straightforward, and the 30-day demo includes import and core communication tools. It is less suitable when text volume is high, because extra messages cost more, or when a business depends on an API, SDK or phone integration. Confirm payment-processing eligibility before signing up, especially in regions with surcharging restrictions.