ShakeYourTail is cloud software for dog-grooming businesses, salons and other pet services. It combines a color-coded team calendar with client and pet records, reminders, online booking, contracts, payments, campaigns and reports. It runs on Android, iOS and the web, with plans from a free tier to multi-site Enterprise.

What it does

ShakeYourTail organizes appointments, client records and business documents for dog groomers, salons and other pet businesses. Its color-coded calendar supports bookings with team members, while records can hold pet breeds, photos, medical and grooming notes, vet contacts and appointment history.

Clients can book online or send requests for approval. The service also handles reminders, electronic contracts, online payments and deposits, targeted email and SMS campaigns, and reports that can be exported.

Getting started

A 30-day trial is available, alongside a free plan. ShakeYourTail runs in a browser and has Android and iOS apps.

Client and pet data can be imported in a suitable format. The help center includes setup, booking, staff, campaigns and migration guides. During classic-account migration, test data in a new account is overwritten, and users are told to stay on screen until the transfer finishes.

Strengths

The service brings scheduling, pet records and reminders into one place. Appointment messages can cover confirmations, missed appointments and clients who have not returned.

It supports custom services, supplementary treatments, collection and drop-off options, and promotional packages. SumUp and Lopay are named as payment partners. Enterprise adds management of multiple sites, staff and appointments under one login.

The maker says customer data is secured, updated and backed up.

Catches

The Free plan is limited to 100 clients and one user or resource. It excludes SMS, payments, contracts, support, marketing, analytics, reporting and online booking.

Support is listed only for Business and Enterprise. SMS allowances vary by plan, although unused credits roll over and extra bundles can be bought. Campaigns use one campaign credit each.

The terms do not promise that the service will be secure or uninterrupted. Check migration requirements and the features your team needs before moving data.

Pricing

Free is billed monthly at no charge and includes 100 clients, one user or resource, email reminders and one site. Core costs $15 a month and adds unlimited clients, e-contracts, email and SMS reminders, payments and deposits, plus 100 SMS credits.

Business costs $35 a month and includes five users or resources, support, marketing, analytics and reporting, online booking, 200 SMS credits and one campaign credit. Enterprise costs $45 a month and adds unlimited users or resources, multi-site management and 300 SMS credits with four campaign credits.

The pricing note says paid plans start at £15 a month. A 30-day trial is available.

Who should skip it

A business needing a free tier with online booking, payments, contracts or reporting will outgrow Free quickly. A practice that requires support on a lower plan will not find it on Free or Core.

Verdict

ShakeYourTail fits dog-grooming teams that want scheduling, pet histories, reminders and client paperwork together. Business and Enterprise suit practices that need support, online booking, marketing or reporting.

Small operators can start without paying, but the free limits are strict. Confirm the plan, SMS allowance, migration process and payment setup before committing.

Good at

Color-coded team calendar for appointment booking
Pet records can include photos, notes and vet contacts
Email and SMS reminders cover confirmations and missed visits
Online payments and deposits are supported
Enterprise manages multiple sites under one login

Watch for

Free plan is limited to 100 clients and one user/resource
Free excludes booking, payments, contracts, SMS and reporting
Support is unavailable on Free and Core
SMS credits and campaign credits vary by plan
Terms disclaim guaranteed security or uninterrupted service

ShakeYourTail plans and prices

Plan	Price	What it includes
Free monthly	Free	100 clients · 1 user/resource · email reminders · 1 site · no SMS, payments, contracts, support, marketing, analytics, reporting or online booking From shakeyourtail.com, 20 Oct 2026
Core monthly	$15 a month	Unlimited clients · 1 user/resource · e-contracts · email/SMS reminders · payments/deposits · 100 SMS credits · 1 site From shakeyourtail.com, 20 Oct 2026
Business monthly	$35 a month	Unlimited clients · 5 users/resources · support · marketing · analytics/reporting · online booking · 200 SMS credits · 1 campaign credit · 1 site From shakeyourtail.com, 20 Oct 2026
Enterprise monthly	$45 a month	Unlimited clients and users/resources · multi-site management · support · marketing · analytics/reporting · online booking · 300 SMS credits · 4 campaign credits From shakeyourtail.com, 20 Oct 2026

Free is available. Listed paid plans are $15 a month for Core, $35 a month for Business and $45 a month for Enterprise; the pricing note says paid plans start at £15 a month. A 30-day trial is available. SMS and campaign credits depend on plan.

Free plan · paid from £15/mo · 30-day trial

The Free plan allows 100 clients, one user/resource and one site, with no SMS reminders, payments or deposits, and no support. Core has one user/resource and one site, 100 SMS credits, no support and no online booking; unused SMS credits roll over.

Facts from ShakeYourTail's own pages

Scheduling: The service provides a colour coded schedule for booking appointments with team members.source, 8 Oct 2026
Client and pet records: Records can include client details, pet breed and photos, medical and grooming notes, vet contact and appointment history.source, 8 Oct 2026
Reminders: It can send appointment reminders and confirmations by text or email, including messages for missed appointments and clients who have not returned.source, 8 Oct 2026
Online booking: Clients can book online or submit appointment requests for the business to review and approve.source, 8 Oct 2026
Payments: The site says payments and deposits can be taken online and names Lopay and SumUp as payment partners.source, 8 Oct 2026
Contracts: Businesses can create and send electronic contracts for clients to view and sign online.source, 8 Oct 2026
Marketing: The service supports targeted client email and SMS campaigns, and each campaign sent deducts one campaign credit.source, 8 Oct 2026
Reporting: Reports can cover and export client details, appointments, marketing and no shows.source, 8 Oct 2026
Security and backups: The maker says it secures, updates and safely backs up customer data.source, 8 Oct 2026
Support limits: The pricing table lists support as unavailable on Free and Core and available on Business and Enterprise.source, 8 Oct 2026
SMS limits: The pricing table lists monthly SMS credits of 0 for Free, 100 for Core, 200 for Business and 300 for Enterprise; its FAQ says unused credits roll over.source, 8 Oct 2026
Intended users: The maker presents ShakeYourTail as software for dog grooming businesses, salons, groomers and other pet businesses.source, 8 Oct 2026
Schedule: The service provides team appointment booking with a colour-coded calendar.source, 20 Oct 2026
Client and pet records: Records can include client details, emergency contacts, medical and grooming notes, breeds, photos, vet contacts and appointment history.source, 20 Oct 2026
Reminders: Automated confirmations, appointment reminders, missed-client messages and no-show messages can be sent by email or SMS.source, 20 Oct 2026
Reports: Users can report and export client, appointment, marketing and no-show information.source, 20 Oct 2026
Services: Appointments support custom services, supplementary treatments, collection/drop-off options and promotional packages.source, 20 Oct 2026
Online booking: Clients can receive a portal link, submit bookings and either be auto-accepted or reviewed by the business.source, 20 Oct 2026

Best for

Dog groomers and salons needing scheduling plus pet records
Teams wanting reminders, payments and online booking
Multi-site operators on Enterprise

Skip it if

You need booking, payments or reporting without leaving a free tier
You require support on Free or Core
Your data cannot be supplied in a suitable import format

Questions

Does ShakeYourTail have a free plan?

Yes. Free is billed monthly at no charge, with 100 clients, one user or resource, email reminders and one site. It excludes SMS, payments, contracts, support, marketing, analytics, reporting and online booking.

What devices can run ShakeYourTail?

It is available on Android, iOS and the web.

Can clients book appointments online?

Online booking is included on Business and Enterprise. Clients can book online or submit requests for the business to review and approve.

Can I import existing client and pet records?

The FAQ says data can be imported when supplied in a suitable format. The migration guide warns that test data in a new account is overwritten during classic-account migration.

How do SMS credits work?

The plans list 0, 100, 200 or 300 monthly SMS credits from Free through Enterprise. Unused credits roll over, and extra bundles can be purchased.

Which payment services are linked?

ShakeYourTail names SumUp and Lopay as payment partners. Its help guide describes a SumUp link for online payments and deposits.

Verdict

Choose ShakeYourTail if your grooming business needs a shared calendar linked to pet records, reminders and client documents. The free tier gives a low-cost way to begin, while paid plans add communications, payments, reporting, online booking and larger teams. It is less suitable when essential features must be available without upgrading, when lower-tier support is required, or when your migration data cannot meet the import requirements. Review SMS credits, campaign allowances and site needs before selecting a plan.