GroomWork

What GroomWork is

GroomWork brings scheduling, online booking, pet records, invoicing and reminders together for pet groomers and salons. Its calendar offers drag-and-drop scheduling, recurring appointments and views by day, week or multiple groomers; groom times can be calculated from breed, coat and size. Businesses can share or embed a booking page with availability, custom questions, deposits and automatic confirmation. Pet profiles can store coat type, allergies, behaviour notes, visit history and photos. The service also supports invoices, store credit, balance tracking and tax rates, plus automated 24-hour reminders, vaccine-expiry notices and re-groom prompts. Reporting includes revenue, no-show and rebooking trends, expenses, tax collected and profit. GroomWork has a free plan, with a pricing FAQ describing up to 30 monthly appointments and a listed plan specifying 40. Paid plans start at $19/mo (annual); subscription fees are non-refundable, though customers can cancel and keep access through the current billing period. Native iOS and Android apps are marked coming soon.

GroomWork plans and prices

Free plan · paid from $19/mo (annual)

The Free plan allowance is inconsistent across the supplied plan details: the listing says 40 monthly appointments, while the pricing FAQ says up to 30. Solo and Salon list unlimited appointments; paid subscriptions are non-refundable, though customers can cancel and retain access through the current billing period.

Getting started

1. Visit groomwork.com.
2. Choose the Free plan or a paid plan; paid plans include a free trial.
3. Create a shareable or embeddable booking page and set availability and booking questions.
4. Set up the calendar for appointments, including recurring appointments if needed.
5. Add pet profiles and use invoicing, reminders, and reports as needed.

Our review of GroomWork

Overview GroomWork brings scheduling, online booking, pet records, invoicing, reminders and business reports together for pet groomers and salons. Its tools cover the client journey from booking an appointment to recording the visit and following up. GroomWork says more than 2,000 grooming businesses have booked over 1 million appointments through the service. The product is available on the web. Although Android and iOS are listed as platforms, its native mobile apps are described as coming soon, and a mobile app is not currently available. For a wider look at options in this category, see our Pet grooming software directory. Key features Scheduling and online booking The calendar supports drag-and-drop scheduling, recurring appointments and day, week or multi-groomer views. Groom times can be calculated from a pet’s breed, coat and size, helping businesses plan appointments. Each business can provide a shareable booking page or embed one on its website. The booking flow can show availability, ask custom questions, collect deposits and send automatic confirmations. Pet records and client management Pet profiles can store breed, coat type, allergies, behaviour notes, visit history and photos. A breed knowledge base and client segments round out the record-keeping tools, giving groomers ways to organize pet details and client groups. Payments and reminders Payment tools include one-tap invoices, deposits, store credit, outstanding-balance tracking, tax rates and branded invoices. Automated communications can send 24-hour appointment reminders, vaccine-expiry and re-groom nudges, and reply-to-confirm requests. Reporting Reports cover revenue by day, service and staff, as well as no-show and rebooking trends, expenses, tax collected and profit. These views can help a business review appointment and financial activity. Pricing GroomWork uses a freemium model and offers a free plan. Its pricing information lists the Free plan at no cost, billed Free forever, with 40 monthly appointments. A pricing FAQ gives a different limit of up to 30 appointments a month and says no credit card is required, so prospective users may want to confirm the current free-plan allowance. The listed paid plans are Solo at $24 a month, billed monthly, with unlimited appointments for independent groomers; and Salon at $59 a month, billed monthly, with unlimited appointments, multi-groomer scheduling, and fleet and mobile grooming tools. The pricing note also says paid plans start at $19/mo (annual). Paid plans include a free trial, but its length is not specified. Subscription fees are non-refundable. Customers can cancel at any time and keep access through the current billing period. Billing-error questions can be sent to [email protected]; general questions can be sent to [email protected]. Platforms GroomWork is available on the web. Android and iOS apps are described as almost here and marked coming soon, so businesses that need a native mobile app now should note that mobile app availability is listed as no. Who it's for GroomWork is aimed at independent groomers and salons that want appointment management, client and pet records, payment tools and follow-up messages in one system. Its multi-groomer views and Salon plan features may also suit businesses coordinating several groomers or mobile grooming operations. The company says grooming businesses across the US, UK, Canada and Australia use the service. Pros and cons Pros: Scheduling, online booking, pet records, invoicing, reminders and reporting are combined in one service. Pros: Groom times can be estimated using breed, coat and size, and booking pages can collect custom answers and deposits. Pros: A free plan is available, and paid plans include a free trial. Cons: The free-plan appointment limit differs between the listed plan details and the pricing FAQ. Cons: Native iOS and Android apps are not yet available. Cons: The paid-plan trial length is not stated, and subscription fees are non-refundable. Alternatives Other services to consider include Seglo , DaySmart Pet , Pawfinity , Groomer.io , GrooMore , MoeGo , CalMov and Woofix . Verdict GroomWork brings together core grooming-business tasks, from scheduling and booking to pet records, payments, reminders and reports. It may be a practical fit for independent groomers or salons looking for a web-based system with a free entry plan. Before choosing it, clarify which appointment limit applies to the Free plan, check whether the paid-plan trial suits your needs, and consider whether the lack of currently available native mobile apps affects your workflow.

Facts from GroomWork's own pages

Smart scheduling

Its calendar supports drag-and-drop scheduling, auto-calculated groom times by breed, coat and size, day/week/multi-groomer views, and recurring appointments.source, 1 Oct 2026

Online booking

Each business can use a shareable, embeddable booking page with availability, custom questions, deposits and auto-confirmation.source, 1 Oct 2026

Pet CRM

Pet profiles include breed, coat type, allergies, behaviour notes, visit history and photos, with a breed knowledge base and client segments.source, 1 Oct 2026

Payments

GroomWork supports one-tap invoices, deposits, store credit, outstanding-balance tracking, tax rates and branded invoices.source, 1 Oct 2026

Reminders

Automated communications include 24-hour reminders, vaccine-expiry and re-groom nudges, and reply-to-confirm.source, 1 Oct 2026

Reporting

Reports cover revenue by day, service and staff, no-show and rebooking trends, expenses, tax collected and profit.source, 1 Oct 2026

Free-plan FAQ

The pricing FAQ says the Free plan includes up to 30 appointments a month with no credit card required.source, 1 Oct 2026

Paid-plan trial

Paid plans come with a free trial, but the pricing page does not specify the trial length.source, 1 Oct 2026

Billing policy

Subscription fees are non-refundable; customers can cancel at any time and retain access through the current billing period.source, 1 Oct 2026

Who uses it

GroomWork says thousands of grooming businesses across the US, UK, Canada and Australia use it.source, 1 Oct 2026

Scale

The About page reports more than 2,000 grooming businesses and more than 1 million appointments booked.source, 1 Oct 2026

Mobile apps

Native iOS and Android apps are described as almost here and marked coming soon.source, 1 Oct 2026

Billing support

The refund policy directs billing-error inquiries to [email protected] and general questions to [email protected].source, 1 Oct 2026

Who it suits

GroomWork is aimed at independent groomers and salons that need booking, pet records, invoicing and reminders in one service. Its multi-groomer calendar and reporting may also suit teams managing appointments and staff.