Lumi
Pet grooming software
What Lumi is
Lumi is a web-based management platform for dog grooming salons, bringing appointment bookings, staff scheduling, customer messages, payments, and pet records together. Customers can book online, and groomers can use a drag-and-drop calendar designed to avoid double bookings and organise the day’s appointments. Two-way SMS lets customers confirm, cancel, or reschedule by text using keyword replies; automated reminders are also available. Digital pet profiles can hold vaccination records, grooming notes, vet details, coat type, allergies, and photos. Lumi accepts payments through Stripe, Square, or in person, and supports online deposits and prices based on pet size. Recurring appointments are supported. Its listed integrations include Google Calendar, iCalendar, Mailchimp, PayPal, Stripe, Square, and Xero, with Xero available on Flourish. The four monthly plans start with Seedling at 49 NZD a month and range up to Flourish at 179 NZD a month. Seedling and Grow offer a 14-day trial without a credit card. Prices are in NZD including GST, and customers can upgrade, downgrade, or cancel at any time. Lumi is based in New Zealand and is intended for solo groomers as well as grooming teams.
Good at
- Online booking and recurring appointments are supported.
- Two-way SMS lets customers confirm, cancel, or reschedule.
- Pet profiles can store health, coat, and grooming details.
- Accepts Stripe, Square, or in-person payments.
- Four plans provide options for different staff and booking volumes.
Watch for
- There is no free plan.
- Seedling includes one staff member and 50 bookings monthly.
- The cheapest plan includes 100 SMS messages monthly.
Lumi plans and prices
| Plan | Price | What it includes |
|---|---|---|
| Seedling billed monthly | 49 NZD a month | 1 staff member · 50 bookings/month · 100 SMS/month included From lumiplatform.co.nz, 9 Oct 2026 |
| Grow billed monthly | 79 NZD a month | 2 staff members · 150 bookings/month · 200 SMS/month included From lumiplatform.co.nz, 9 Oct 2026 |
| Bloom billed monthly | 129 NZD a month | 5 staff members · Unlimited bookings · 350 SMS/month included From lumiplatform.co.nz, 9 Oct 2026 |
| Flourish billed monthly | 179 NZD a month | Unlimited staff · Unlimited bookings · 500 SMS/month included From lumiplatform.co.nz, 9 Oct 2026 |
From 49 NZD/mo · 14-day trial
Seedling, the cheapest plan, includes one staff member, 50 bookings per month, and 100 SMS per month. Grow includes two staff members, 150 bookings, and 200 SMS monthly; Bloom and Flourish include unlimited bookings, with SMS allowances of 350 and 500 monthly respectively.
Getting started
- Visit the Lumi website.
- Choose a monthly plan, starting with Seedling at 49 NZD a month.
- Use the 14-day trial on Seedling or Grow without entering a credit card.
- Set up online booking, staff scheduling, reminders, and pet records.
Facts from Lumi's own pages
- Scheduling
- Its drag-and-drop calendar is described as preventing double bookings and optimising the daily flow automatically.source, 9 Oct 2026
- SMS
- Customers can confirm, cancel, or reschedule appointments by text using two-way SMS and keyword replies.source, 9 Oct 2026
- Pet profiles
- Digital pet profiles can store vaccination records, grooming notes, vet information, coat type, allergies, and photos.source, 9 Oct 2026
- Payments
- Lumi accepts payments through Stripe, Square, or in person, and supports size-based pricing and online deposits.source, 9 Oct 2026
- Integrations
- The integrations page lists Stripe, Google Calendar, Xero, Mailchimp, iCalendar, PayPal, and Square; Xero is available on Flourish.source, 9 Oct 2026
- Security
- The draft DPA states that Lumi uses TLS encryption in transit, encryption at rest, role-based access controls, and Clerk authentication with MFA support.source, 9 Oct 2026
- Privacy
- The About page says Lumi does not sell information to third parties.source, 9 Oct 2026
- Support
- Priority support is included with the Flourish plan.source, 9 Oct 2026
- Trial
- Seedling and Grow include a 14-day free trial with no credit card required.source, 9 Oct 2026
- Billing
- The pricing page states that prices are in NZD including GST and that customers can upgrade, downgrade, or cancel anytime.source, 9 Oct 2026
- Audience
- Lumi says it is for solo groomers or grooming teams.source, 9 Oct 2026
- Headquarters
- New Zealandsource, 28 Sep 2026
Questions
How much does Lumi cost?
Monthly plans are Seedling at 49.00 NZD, Grow at 79.00 NZD, Bloom at 129.00 NZD, and Flourish at 179.00 NZD. Prices are in NZD including GST.
Does Lumi have a free plan or trial?
There is no free plan. Seedling and Grow include a 14-day trial with no credit card required.
What platforms does Lumi support?
Lumi is available on the web.
What payment and calendar integrations does Lumi list?
Its integrations include Stripe, Square, Google Calendar, iCalendar, Mailchimp, PayPal, and Xero. Xero is available on Flourish.
Can I change or cancel a Lumi plan?
Customers can upgrade, downgrade, or cancel anytime.
What security and privacy measures does Lumi describe?
Its draft DPA describes encryption in transit and at rest, role-based access controls, and Clerk authentication with MFA support. Lumi's About page says it does not sell information to third parties.
Who it suits
Lumi suits solo dog groomers and grooming teams that want online booking, appointment reminders, payments, and pet information in one web platform. Its staff allowances and booking limits vary by plan, so salons can choose a tier based on their team size and monthly booking volume.
Verdict
Lumi is a fit for groomers who want bookings, two-way text updates, payments, and digital pet profiles in one platform. The 14-day trial gives Seedling and Grow users a chance to try it before paying. Look elsewhere if you need a free plan or the included booking and SMS limits on the entry tier are too low.