Pawbook
Pet grooming software
What Pawbook is
Pawbook is grooming studio software for organizing appointments, client and pet details, online booking, waivers, reminders, and payment records. Its schedule gives studios a week view, supports starting and finishing appointments, and tracks time on the floor automatically. Dog and cat profiles can store breed, weight, temperament notes, service history, and an emergency contact.
Clients can request appointments from a public booking page without downloading an app or creating an account, and can include multiple pets in one request. Studios may require digital waiver acceptance before a request is submitted, using templates for grooming liability, vaccination acknowledgement, or photo release. Pawbook emails appointment reminders 24 hours before a visit and sends a receipt when a payment is logged. Staff can record cash, Venmo, Zelle, PayPal, or other payment types, though Pawbook does not process payments directly.
The web service has three plans billed per studio: Starter at $18 a month, Studio at $38 a month, and Pro at $68 a month. Every plan starts with a 14-day free trial, with no credit card required. The company says studio data belongs to the studio and can be exported before account closure.
Good at
- Week view and automatic tracking of time on the floor
- Profiles hold pet details, service history, and emergency contacts
- Clients can book without an app or account
- Booking requests can include multiple pets
- Digital waivers can be required before booking requests
- 14-day trial requires no credit card
Watch for
- Pawbook does not process payments directly
- Starter includes one seat
- The Starter booking portal is an add-on
Pawbook plans and prices
| Plan | Price | What it includes |
|---|---|---|
| Starter per studio | $18 a month | 1 seat · Unlimited appointments · Customer & pet profiles · Email reminders · Booking portal (add-on) From pawbook.studio, 9 Oct 2026 |
| Studio per studio | $38 a month | 3 seats (staff & groomers) · Everything in Starter · Customer booking portal From pawbook.studio, 9 Oct 2026 |
| Pro per studio | $68 a month | Unlimited seats · Everything in Studio · Full self-booking portal · Priority support From pawbook.studio, 9 Oct 2026 |
From $18/mo · 14-day trial
The 14-day free trial applies to every plan and can be cancelled before it ends without charge. Starter is limited to one seat, and its booking portal is an add-on; the Studio plan includes the customer booking portal.
Getting started
- Open the Pawbook website
- Start a plan's 14-day free trial without a credit card
- Choose a plan billed per studio
- Use Pawbook on the web
Facts from Pawbook's own pages
- Scheduling
- Users can view the week, start and finish appointments, and track time on the floor automatically.source, 9 Oct 2026
- Pet profiles
- Dog and cat profiles can include breed, weight, temperament notes, service history, and an emergency contact.source, 9 Oct 2026
- Booking portal
- The public booking page lets clients request appointments without an app download or account, and supports multiple pets in one request.source, 9 Oct 2026
- Waivers
- Studios can require digital waiver acceptance before clients submit a booking request; templates include grooming liability, vaccination acknowledgement, and photo release.source, 9 Oct 2026
- Reminders and receipts
- Pawbook emails appointment reminders 24 hours before appointments and sends receipts when a payment is logged.source, 9 Oct 2026
- Payment tracking
- Studios can record cash, Venmo, Zelle, PayPal, or other payment types, but Pawbook does not process payments directly.source, 9 Oct 2026
- Trial
- Every plan starts with a 14-day free trial, with no credit card required and the option to cancel before it ends without being charged.source, 9 Oct 2026
- Data ownership
- The site says studio data belongs to the studio and can be exported before an account closes; Pawbook says it does not sell or share that data.source, 9 Oct 2026
- Privacy policy
- The privacy policy says billing information is processed by Stripe and psyn does not store the full credit card number.source, 9 Oct 2026
- Privacy claims
- The company describes itself as privacy-first and says it does not use tracking or analytics or sell data.source, 9 Oct 2026
- Support
- Support is available through a contact form or in-app option, with personal responses typically within one business day and priority responses for Pro customers.source, 9 Oct 2026
- Cancellation
- Customers can cancel from account settings at any time without cancellation fees or long-term contracts, and access continues through the billing period.source, 9 Oct 2026
- Headquarters
- Ohiosource, 28 Sep 2026
Questions
How much does Pawbook cost?
Starter is $18 a month, Studio is $38 a month, and Pro is $68 a month. Plans are billed per studio.
Is there a free plan or trial?
There is no free plan. Every plan begins with a 14-day free trial that requires no credit card.
What platforms does Pawbook support?
Pawbook is available on the web.
Does Pawbook process payments?
No. Studios can record cash, Venmo, Zelle, PayPal, or other payment types, but Pawbook does not process payments directly.
What is the difference between the plans?
Starter has one seat and offers unlimited appointments, customer and pet profiles, email reminders, and the booking portal as an add-on. Studio has three seats and includes the customer booking portal; Pro has unlimited seats, a full self-booking portal, and priority support.
Can studio data be exported?
Pawbook says studio data belongs to the studio and can be exported before an account closes.
Who it suits
Pawbook suits grooming studios that want appointment scheduling alongside client and pet profiles, booking requests, waivers, and email reminders. It can also suit studios that need staff seats and payment records, provided they handle payment collection outside Pawbook.
Verdict
Choose Pawbook if your grooming studio needs scheduling, pet records, online booking, and waiver workflows together. Its public booking page and pet profiles support appointment intake, while payment processing must happen elsewhere. Starter begins at $18 a month, with a 14-day trial.