Pawfinity brings appointments, client and pet information, payments, retail sales, inventory, payroll, boarding reservations and messaging together for pet-service operators. It serves grooming salons, mobile groomers, kennels, daycare, boarding, pet sitting, training, therapy, dental and nail businesses. Plans start at $55 a month when billed annually, with a 7-day trial.

What Pawfinity does

Pawfinity organizes daily work for pet-service businesses, from appointments and online booking to client records, payments and point of sale. It supports grooming, mobile grooming, kennels, daycare, boarding, pet sitting, training, therapy, dental and nail services.

For boarding and daycare, it adds feeding and medication schedules, check-in and check-out, and configurable reservation calendars. Mobile operators can use route tools based on distance, travel time and forecast traffic.

Getting started

Pawfinity runs as a browser-installed app through Chrome, Safari or Firefox on iOS, Android, Windows and Mac OSX devices. It needs an internet-connected, virus-free computer; Edge works with lower performance.

Most well-formatted CSV files and some plain text files can be imported for free. Account-dashboard support runs from 8 a.m. to 8 p.m. Eastern, seven days a week. Emergency phone support is available from 9 a.m. to 5 p.m. Eastern, and training videos are available around the clock.

Strengths

With flat-rate billing, Pawfinity says there are no stated limits on calendars, appointments, employee logins, clients, pets, runs or photos. Client and pet profiles can hold service details and grooming history.

Operations tools cover inventory, stored payments, time clocks, payroll, commissions, promotions, tips, discounts and receipts. Boarding uses hotel-style reservation booking, while subscriptions can handle recurring schedules, tiered discounts and included services.

Automated email and two-way SMS notifications support customizable templates. Secure document storage uses AES-256 encryption at rest, TLS in transit and configurable access controls.

Catches to check first

SMS charges vary with message volume, although inbound replies are free. The Royal Package includes up to 250 complimentary SMS credits each month.

QuickBooks Connect sends transaction data to QuickBooks Online nightly but is available only in the United States. An independent API review found no public API, developer portal, SDK, published authentication scheme or webhooks.

The app is a browser-installed progressive-style application rather than a conventional native download. Chrome, Safari and Firefox are preferred, and Edge may perform less well.

Pricing

Groom & Train costs $55 a month when billed annually for grooming, training, nail or dental services, with complimentary SMS credits. Stay & Play is also $55 a month billed annually for boarding, daycare or pet sitting, with complimentary SMS credits.

Billed annually, Royal Package is $100 per month and covers grooming, boarding, daycare, training, therapy and more; it comes with as many as 250 complimentary SMS credits each month. Pawfinity offers a 7-day trial and has no free plan.

Who should skip Pawfinity

Skip it if your business needs a public developer interface, webhooks or several documented integrations beyond QuickBooks.

A practice that wants a conventional native app download should review the browser-based app model before signing up.

Verdict

Pawfinity fits pet-service operators seeking one hosted system for appointments, records, payments and employee administration. Its broad service coverage also makes it workable for businesses combining grooming with boarding, daycare, training or therapy.

The annual billing requirement on the listed plans, variable SMS charges and limited integration documentation deserve attention before purchase. A 7-day trial gives a short window to check the browser workflow, imports and daily operations.

Good at

Pawfinity states that its flat-rate packages do not cap calendars, appointments, logins, clients, pets, runs or photos.
Supports grooming, boarding, daycare, training, therapy, pet sitting, dental and nail services.
Point-of-sale, saved-card, inventory, time-clock and payroll capabilities are included.
Offers boarding schedules, medication tracking and hotel-style reservation booking.
Provides two-way SMS, automated email notifications and online booking.

Watch for

Plans are billed annually, and there is no free plan.
SMS costs vary by message volume outside included credits.
QuickBooks Connect is available only in the United States.
No public API, SDK, webhooks or developer portal are documented.
The app runs through a browser, with Edge offering lower performance.

Pawfinity plans and prices

Plan	Price	What it includes
Groom & Train annually	$55 a month	grooming, training, nail or dental services · complimentary SMS credits From login.pawfinity.com, 19 Oct 2026
Royal Package annually	$100 a month	grooming, boarding, daycare, training, therapy and more · up to 250 complimentary SMS credits monthly From login.pawfinity.com, 19 Oct 2026

Plans begin at $55 a month with annual billing. Groom & Train and Stay & Play each cost $55 monthly, while Royal Package is $100 monthly. A 7-day trial is available, but there is no free plan. SMS charges vary, with stated complimentary credits by plan.

From $55/mo (annual) · 7-day trial

The 7-day trial is the available trial period. The least expensive listed plans, Groom & Train and Stay & Play, cost $55 a month billed annually; the listed 250 complimentary monthly SMS credits are included with Royal Package, which costs $100 a month billed annually.

Facts from Pawfinity's own pages

Scheduling and records: It supports grooming appointment scheduling, client and pet records with grooming history, expense tracking, employee organization, vehicle monitoring, and multiple locations.source, 30 Sep 2026
Boarding and daycare: Kennel features include feeding schedules, medication tracking, boarding check-in and check-out, and a dedicated boarding appointment calendar.source, 30 Sep 2026
Sales and operations: The pricing page lists point of sale, stored payments, inventory, time clock and payroll, review tools, online booking, notifications, and mapping and routes among plan features.source, 30 Sep 2026
Integration: The plans list QuickBooks Connect.source, 30 Sep 2026
Communications: Pawfinity offers two-way SMS messaging; monthly SMS costs vary by message volume, inbound replies are free, and the Royal Package includes up to 250 complimentary SMS credits each month.source, 30 Sep 2026
Capacity limits: Pawfinity says its flat-rate plans include unlimited calendars, appointments, employee logins, clients, pets, runs, and photos.source, 30 Sep 2026
Security: The pricing page says secure document storage uses 256-bit AES encryption at rest, TLS encryption in transit, and customizable access controls.source, 30 Sep 2026
Reliability and backups: Pawfinity reports a 99.999% uptime history and says it uses parallel clone servers and automated backups every 24 hours.source, 30 Sep 2026
Support: Account dashboard support is available 8 a.m. to 8 p.m. EST, seven days a week; training videos are available 24/7, and active clients can call about emergencies from 9 a.m. to 5 p.m. EST.source, 30 Sep 2026
Data import: Pawfinity says it can import most well-formatted CSV files and some plain text files for free.source, 30 Sep 2026
App and devices: Pawfinity describes its app as installable through Chrome, Safari, or Firefox on iOS, Android, Windows, and Mac OSX devices.source, 30 Sep 2026
Who it serves: The maker lists grooming, mobile grooming, kennel, dog daycare, pet sitting, dog training, pet therapy, dental, and nail services as supported specialties.source, 30 Sep 2026
Feature: online booking: The service provides advanced online booking and reservation workflows for pet businesses.source, 19 Oct 2026
Feature: client profiles: Plans include rich client and pet profiles for storing service and pet information.source, 19 Oct 2026
Feature: point of sale: Pawfinity includes a retail point-of-sale system with promotions, tips, commissions, discounts and receipts.source, 19 Oct 2026
Feature: stored payments: Businesses can save client cards for future charges through stored payments.source, 19 Oct 2026
Feature: inventory: The plans include inventory management for products and services.source, 19 Oct 2026
Feature: payroll: Time-clock and payroll tools track employee hours, commissions and payroll information.source, 19 Oct 2026

Best for

Grooming, boarding and daycare businesses using one system
Multi-service pet businesses with recurring bookings
Mobile groomers needing route planning

Skip it if

You need a public API, webhooks or many documented integrations.
You require a conventional native app download.
You want month-to-month pricing rather than annual billing.

Questions

What kinds of businesses use Pawfinity?

It supports grooming, mobile grooming, kennels, daycare, boarding, pet sitting, training, therapy, dental and nail services.

Does Pawfinity offer a free trial?

Yes. Pawfinity offers a 7-day trial. There is no free plan.

How much does Pawfinity cost?

With annual billing, Groom & Train and Stay & Play are $55 a month each. Royal Package is $100 a month.

Can Pawfinity manage boarding and daycare?

Yes. Boarding tools cover feeding and medication schedules, check-in and check-out, configurable calendars and hotel-style reservation booking.

Does Pawfinity connect to QuickBooks?

QuickBooks Connect sends Pawfinity transaction data to QuickBooks Online nightly. It is available only in the United States.

Is there a Pawfinity mobile app?

Pawfinity is installed through Chrome, Safari or Firefox and runs on iOS, Android, Windows and Mac OSX devices.

How does Pawfinity handle text messages?

It supports two-way SMS and customizable templates. Monthly charges depend on volume, incoming replies are free, and Royal Package supplies up to 250 credits per month.

Verdict

Choose Pawfinity when your pet-service business spans several services and you want one cloud workspace for bookings, records, money handling and staff tasks. The unlimited flat-rate allowances can help a growing operation avoid per-user or per-calendar expansion charges. Be cautious if your work depends on custom software connections, because public developer tools are not documented and QuickBooks support is limited to the United States. The annual terms and SMS rules should also fit your budget before you commit.