Store Vantage

What Store Vantage is

Store Vantage is web-based customer relationship management and scheduling software with online appointment booking. The product was originally built by pet groomers for pet groomers, and its maker says hundreds of grooming salons use it. Staff can schedule single or recurring appointments from any device, book multiple pets at once, and manage staff schedules. Customers can book appointments online as an optional feature. Customer profiles can hold contact details, preferences, purchase histories, average time between visits, and staff notes from past visits. A profile can combine information for several service recipients, including family members, pets, or vehicles. Email and SMS reminders can be sent for appointments, and a “We Miss You” email can reach customers who are due for another visit. The dashboard tracks client loyalty, average reviews, new customers, and completed appointments. Pricing depends on customer count, and deleted customers do not count toward a tier. The 30-day trial provides access to every aspect of the product and requires no credit card. Paid plans for 0–250 customers start at $31 a month when prepaid for 12 months, or $39 a month when billed monthly. Store Vantage is available on the web.

Store Vantage plans and prices

From $31/mo (annual) · 30-day trial

The lowest listed tier covers 0–250 customers and costs $31 a month when prepaid for 12 months, or $39 a month billed monthly. Pricing tiers are based on customer count; deleted customers do not count toward the tier.

Getting started

1. Open the Store Vantage website.
2. Start the 30-day trial; no credit card is required.
3. Choose a pricing tier based on customer count.
4. Set up appointments and staff schedules in the web product.
5. Enable online booking if customers should book appointments themselves.

Facts from Store Vantage's own pages

Target market

The product was originally built by pet groomers for pet groomers, and the maker says hundreds of pet grooming salons use it.source, 11 Oct 2026

Appointment scheduling

Users can schedule single and recurring appointments from any device, book multiple pets at once, and manage staff schedules.source, 11 Oct 2026

Online booking

Customers can book their own appointments online, which the maker labels an optional feature.source, 11 Oct 2026

Reminders

The product sends appointment reminders by email and SMS and can send a “We Miss You” email to customers due for a visit.source, 11 Oct 2026

Customer profiles

Profiles can store contact information, preferences, purchase histories, average days between visits, and staff notes from prior visits.source, 11 Oct 2026

Multi-recipient records

A profile can combine information for multiple service recipients, including family members, pets, or vehicles.source, 11 Oct 2026

Reporting

The dashboard tracks client loyalty, average reviews, new customers, and completed appointments.source, 11 Oct 2026

Trial terms

The maker offers a 30-day trial with access to every aspect of the product and says no credit card is required.source, 11 Oct 2026

Pricing limits

Pricing tiers are based on customer count; deleted customers do not count toward the pricing tier.source, 11 Oct 2026

Text coverage

The maker lists SMS/text messaging coverage in Australia, Bermuda, Canada, Dominican Republic, Ireland, Guatemala, New Zealand, Nicaragua, South Africa, the United Kingdom, and the United States.source, 11 Oct 2026

Support

Support is available by email, tweet, or phone at +1 (415) 528-2282.source, 11 Oct 2026

Who it suits

Store Vantage suits pet grooming salons that need appointment scheduling, customer profiles, reminders, and staff scheduling in a web-based system. It may also fit businesses that manage records for multiple recipients within one customer profile.