ZendPaw
Pet grooming software
What ZendPaw is
ZendPaw is cloud software for pet service businesses, including grooming salons, mobile groomers, veterinary clinics, and pet care providers in the United States and Mexico. It combines appointment scheduling, client and pet records, staff management, automated reminders, payment processing, and other business tools in a web service. Its calendar tracks appointment status and supports recurring bookings scheduled up to six months ahead. Client profiles can hold a pet’s breed, weight, age, notes, and service history. Businesses can set cancellation policies for each service and track deposits on appointments. Digital waivers can be sent automatically to new clients for online signing, with signed status shown on the client profile. Salon tools include online booking, commission tracking, pet report cards, supply and retail inventory, and role-based staff access. The interface is available in English and Spanish, and reminder language can be selected for each client. Solo costs $39 a month and includes one staff member and up to 15 services. Salon costs $89 a month for up to 10 staff and unlimited services. Both plans include unlimited clients and pet profiles; their report history differs.
Good at
- Client profiles store pet details and service history.
- Recurring appointments can be scheduled up to six months ahead.
- Digital waivers support online signing and status tracking.
- Interface and customer support are available in English and Spanish.
- Records can be exported as CSV files.
Watch for
- There is no free plan.
- Solo is limited to one staff member and up to 15 services.
- Salon is limited to 10 staff.
- Premium is coming soon.
ZendPaw plans and prices
| Plan | Price | What it includes |
|---|---|---|
| Solo Monthly | $39 a month | 1 staff · Up to 15 services · Unlimited clients & pet profiles · Last 30 days of reports From zendpaw.com, 9 Oct 2026 |
| Salon Monthly | $89 a month | Up to 10 staff · Unlimited services · Unlimited clients & pet profiles · Last 90 days of reports and yearly reports From zendpaw.com, 9 Oct 2026 |
| Premium Monthly | $139 a month | Coming soon · Unlimited staff · Unlimited services · Full reporting history · In active development; waitlist for early access and launch pricing From zendpaw.com, 9 Oct 2026 |
From $39/mo · 14-day trial
Solo includes one staff member, up to 15 services, and the last 30 days of reports. Salon includes up to 10 staff and 90 days of reports plus yearly reports. Premium is coming soon.
Getting started
- Visit the ZendPaw website.
- Choose Solo at $39 a month or Salon at $89 a month.
- Start the 14-day trial.
- Use ZendPaw through its web platform.
Facts from ZendPaw's own pages
- Who it serves
- ZendPaw is designed for pet businesses including grooming salons, mobile groomers, veterinary clinics, and pet care providers in the United States and Mexico.source, 9 Oct 2026
- Bilingual support
- The interface is available in English and Spanish, and reminder language can be set individually for each client.source, 9 Oct 2026
- Scheduling
- The service offers an appointment calendar, appointment status tracking, and recurring appointments that can be scheduled for up to six months.source, 9 Oct 2026
- Pet records
- Client profiles can include pets’ breed, weight, age, notes, and service history.source, 9 Oct 2026
- Cancellation policies
- Businesses can set cancellation policies per service and track deposit status on appointments.source, 9 Oct 2026
- Digital waivers
- Digital waivers can be sent automatically to new clients for online signing, and the signed status appears on the client profile.source, 9 Oct 2026
- Salon features
- Salon features include online booking, commission tracking, pet report cards, supply and retail inventory, and role-based staff access.source, 9 Oct 2026
- Security
- ZendPaw says it uses HTTPS/TLS encryption in transit, salted one-way password hashing, rate limiting, CAPTCHA, role-based access controls, and per-tenant data separation.source, 9 Oct 2026
- Data export and retention
- Users can export their records as CSV files; after cancellation, data is available for export for 30 days before deletion from active systems.source, 9 Oct 2026
- Support
- Customer support is available by email in English and Spanish, and ZendPaw says it aims to respond within two business days.source, 9 Oct 2026
- Service providers
- ZendPaw identifies Stripe for payment processing, Cloudflare for security and bot protection, Resend for transactional email, Neon for database hosting, Vercel for hosting, and Sentry for error monitoring.source, 9 Oct 2026
- Plan limits
- Solo includes up to 15 services and one staff member; Salon includes up to 10 staff; Premium is listed as coming soon with unlimited staff.source, 9 Oct 2026
Questions
How much does ZendPaw cost?
Solo is $39 a month, and Salon is $89 a month. Premium is listed at $139 a month and is coming soon.
Is there a free plan or trial?
ZendPaw has no free plan. A 14-day trial is available.
What platforms does ZendPaw support?
ZendPaw is available on the web.
Who is ZendPaw designed for?
It serves pet businesses such as grooming salons, mobile groomers, veterinary clinics, and pet care providers in the United States and Mexico.
What are the plan limits?
Solo allows one staff member and up to 15 services. Salon allows up to 10 staff and unlimited services; Premium is listed as coming soon with unlimited staff and services.
Can I export my records?
Users can export records as CSV files. After cancellation, data is available for export for 30 days before deletion from active systems.
Who it suits
ZendPaw suits pet service businesses that want web-based scheduling, client and pet records, reminders, and payment processing. Grooming salons may also value its commission tracking, report cards, inventory, and role-based staff access.
Verdict
Choose ZendPaw if your pet service business needs scheduling, records, reminders, and payment processing, with salon tools available on its Salon plan. Solo has tighter staff and service limits; Salon costs $89 a month, and Premium is still coming soon.